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banditws6
Shrinking Time and Distance
Premium
join:2001-08-18
Frisco, TX
Reviews:
·Time Warner Cable
reply to freeze

Re: [Spam] SMS spam from 271-40 - Reply STOP or ignore?

Just got off the phone with AT&T...didn't take long at all. I had them verify that there were no unauthorized charges on my account, then I had them set up what they call "Purchase Blocker" on both of my lines so that SMS-based billing is disallowed. Sounds like this should take care of things, though I will post back if anything else untoward happens.

Thanks to everyone here for the help; I appreciate it!
--
"The counsel of fools is all the more dangerous the more of them there are." -Ólafr Höskuldsson



AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1

does Sprint have a similar feature?



freeze
I'm not even Greek
Premium
join:2001-05-13
Ohio

said by AVD:

does Sprint have a similar feature?

Yes.

I have it so 'SMS short codes are blocked' on all of my Sprint lines. I would request this feature via eChat so you have a record that they blocked 3rd party billing

»www.sprint.com/landings/chat/


Angel

@columbia.edu
reply to banditws6

Just got the texts. I'm on phone with AT&T now.


Zach1
Premium
join:2006-11-26
NW Minnesota
reply to banditws6

Had this same issue on my VZW phone. When I called, they also confirmed there were no pending charges. Two billing cycles later, the fraudulent charge was listed under "usage charges". I called again and VZW reversed the charge. Be sure to check your bill(s)! As an aside, I did not respond with "STOP" to the indicated short code. Member DC DSL pretty much nailed it with his reasoning about blasting.