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peterboro
Avatars are for posers
Premium
join:2006-11-03
Peterborough, ON
reply to Gone

Re: [Burloak] Usage Based Billing Nightmare

said by Gone:

said by peterboro:

Fixed.

It needs to get out into the media regardless of whether Cogeco quickly jumps on this and fixes it. That's my concern here, I almost hope they don't fix it or put up a stink about fixing it just so that there is more noise over this.

True. How many has this happened to, or will happen to, who never spoke up or knew where to go for assistance with an issue like this.


dillyhammer
START me up
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join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..
said by peterboro:

How many has this happened to, or will happen to, who never spoke up or knew where to go for assistance with an issue like this.

Or that it happened to and they didn't even know it because they don't read their bills and the money comes straight out of their accounts.

Let this be a lesson to people on automated debits and CC payments. Nightmare ahead.

Mike
--
Cogeco - The New UBB Devil


Davesnothere
No-BHELL-ity DOES have its Advantages
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said by dillyhammer:

....they didn't even know it because they don't read their bills and the money comes straight out of their accounts.

Let this be a lesson to people on Automated Debit and Credit Card payments.

Nightmare ahead !

 
As in "UH-OH !!!"

Your statement needed emphasis, IMNSHO.

--

"It's COLD in here, Mister (Premier) McGuilty ! - PLEASE, could I have just a wee piece of COAL for the fire ?"
-
Read about : »UBB Nightmare


elwoodblues
Elwood Blues
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Somewhere in
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said by Davesnothere:

said by dillyhammer:

....they didn't even know it because they don't read their bills and the money comes straight out of their accounts.

Let this be a lesson to people on Automated Debit and Credit Card payments.

Nightmare ahead !

 
As in "UH-OH !!!"

Your statement needed emphasis, IMNSHO.

Rule #1 never let anyone near your bank account or credit card, when they screw you over for money the bank and credit card company will not protect you.
--
No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
said by elwoodblues:

Rule #1 never let anyone near your bank account or credit card, when they screw you over for money the bank and credit card company will not protect you.

Yup! I refuse to let any company have my bank or credit card account info.


Davesnothere
No-BHELL-ity DOES have its Advantages
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reply to Davesnothere
 
BTW, I started a separate thread for the below, as it may affect other things than the current topic, and would likely get lost in HERE, the way things are going :

»Why Cogeco Subscribers are NOT Notified

--

"It's COLD in here, Mister (Premier) McGuilty ! - PLEASE, could I have just a wee piece of COAL for the fire ?"
-
Read about : »UBB Nightmare

jmarlatt2

join:2006-09-20
Chatham, ON
Reviews:
·TekSavvy Cable
This is the very reason I left Cogeco. The BIG 3 have no right to be doing this to Canadian citizens, we are already years behind when it comes to the communications industry. The government doesn't do much to protect citizens as they are full of ex Bell, Rogers, and Cogeco ceo's and whatnots.

Our internet costs more and is slower than many Third world countries. Something needs to be done. I sent emails to my local paper and news station regarding this, maybe with enough media attention we can change the way we are being treated.


Gone
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join:2011-01-24
Fort Erie, ON
kudos:4
You live in Chatham. You can get Teksavvy over Cogeco Coax. You're another one of those lucky sonofabitches.


Davesnothere
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1 edit
reply to jmarlatt2
said by jmarlatt2:

This is the very reason I left Cogeco....

 
BTW, what IS the current rape, er, I mean rate, for B$ELL retail DSL packages ? - in particular their overusage fees and related ceilings ?


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
Theirs is either a $60 or $80 maximum, but there is no longer any limit to the number of bandwidth insurance packages you can buy. Saying this makes me feel like I'm in some sort of bizaro universe, but Bell is actually a much more progressive setup than Cogeco.

Besides, if you can get Bell FTTN, you can get Teksavvy or Ebox FTTN too. It means you have unlimited options, one way or another. Those who can only get 6Mbit DSL are in a much tougher spot as it's no longer 2003.

jmarlatt2

join:2006-09-20
Chatham, ON
Reviews:
·TekSavvy Cable
reply to Gone
I hope one day the big 3 learn that they cant treat customers this way, and cannot wait until they play fair with competition. There is no reason for Teksavvy and other indie ISP's or even competition from elsewhere to not be allowed to compete in this market. Monopolies are supposed to be prevented.

jmarlatt2

join:2006-09-20
Chatham, ON
reply to Davesnothere
Don't know, i switched to Teksavvy cable.

Bell did try offering my day a 4g internet thou, 1mb speed and only allowed 1 or two gb's for like $50/month...


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
reply to jmarlatt2
said by jmarlatt2:

I hope one day the big 3 learn that they cant treat customers this way, and cannot wait until they play fair with competition. There is no reason for Teksavvy and other indie ISP's or even competition from elsewhere to not be allowed to compete in this market. Monopolies are supposed to be prevented.

It's also worth noting that, in addition to the most regressive UBB policies in Canada, Cogeco also has the highest TPIA access and capacity charges of any cable ISP in Canada. For this reason, it is highly unlikely that a company like Teksavvy will ever bother doing Cogeco TPIA on a wide scale without already saturating other cheaper cable providers first.

Regressive UBB, Regressive TPIA, and they can't even compete in an open market in Europe. Owned by a single family in Quebec with no one to answer to. Fucktards on multiple levels.


ruddypict

join:2010-03-24
kudos:2
said by Gone:

It's also worth noting that, in addition to the most regressive UBB policies in Canada, Cogeco also has the highest TPIA access and capacity charges of any cable ISP in Canada. For this reason, it is highly unlikely that a company like Teksavvy will ever bother doing Cogeco TPIA on a wide scale without already saturating other cheaper cable providers first.

Regressive UBB, Regressive TPIA, and they can't even compete in an open market in Europe. Owned by a single family in Quebec with no one to answer to. Fucktards on multiple levels.

Don't forget it also counts as two separate networks, Cogeco Ontario and Cogeco Quebec. So in addition to being the highest TPIA rate you have to pay them double, separate all your capacity planning, etc.. In essence, two really tiny footprints for an obscene amount of money.


Grow up

@videotron.ca
reply to Gone
said by Gone:

Owned by a single family in Quebec with no one to answer to. Fucktards on multiple levels.

Well I think I take offense to your bigotry once again.

What does living in Quebec have to do with anything Mr Bigot? Why does living in Quebec make them, as you put it, "Fucktards"?


Insignificnt

@videotron.ca
reply to ruddypict
said by ruddypict:

two really tiny footprints for an obscene amount of money.

As the CRTC stated over and over again all this year, one of the big players are going to lose and be bought out.

Do you think it will be Rogers? heh.
Bell? lol
Videotron? haha
Telus?
Shaw? *giggle*
Gov owned Sasktel?

Cogeco's Quebec footprint is pretty damn insignificant. A tiny dot on the map in 3 rivers which is segregated from the Ontario network.

Nor is their Ontario market that large to begin with.


Davesnothere
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1 edit
said by Insignificnt :

As the CRTC stated over and over again all this year, one of the big players are going to lose and be bought out.

 
I'd like to see SHAW buy Cogeco.

THAT would shake things up a bit !

Or TELUS could buy them.

BTW, it turns out that Telus already owns most if not all of the phone exchange registrations which Cogeco uses.


elwoodblues
Elwood Blues
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reply to Gone
said by Gone:

You live in Chatham. You can get Teksavvy over Cogeco Coax. You're another one of those lucky sonofabitches.

Teksavvy will be gone in a year, they are on a downward spiral right now.
--
No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......


Gone
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join:2011-01-24
Fort Erie, ON
kudos:4
reply to Insignificnt
said by Insignificnt :

Videotron? haha

The Quebec government fought tooth and nail to prevent Rogers from doing it before. Videotron will always be owned by someone or something in Quebec. Bet on it.

said by Insignificnt :

Nor is their Ontario market that large to begin with.

It actually covers some of the larger cities in the province, namely Hamilton, Windsor, Halton and Niagara. It's not Toronto, but it's not exactly small backwood communities either. Cogeco's markets in Ontario are all Tier 1, whereas all the markets in Quebec are Tier 2 and 3.

If I were a betting man, I'd put money on Shaw making a move on Cogeco. They're locked in a fight with Telus in Western Canada. The Cogeco markets in Ontario are large enough and devoid of Bell well enough to be prime profitable pickings.


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
reply to elwoodblues
said by elwoodblues:

Teksavvy will be gone in a year, they are on a downward spiral right now.

Completely gone in a year? Probably not. They may need to restructure or give up on the TPIA, though.


elwoodblues
Elwood Blues
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reply to Gone
said by Gone:

If I were a betting man, I'd put money on Shaw making a move on Cogeco. They're locked in a fight with Telus in Western Canada. The Cogeco markets in Ontario are large enough and devoid of Bell well enough to be prime profitable pickings.

Shaw bought Mountain Cable a few years back, so they're already in COGECO's backyard, but unless Shaw overbuilds into COGECO land, you are simply replacing one monopoly with another.
--
No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......


Gone
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Fort Erie, ON
kudos:4
said by elwoodblues:

Shaw bought Mountain Cable a few years back, so they're already in COGECO's backyard, but unless Shaw overbuilds into COGECO land, you are simply replacing one monopoly with another.

If one looks at the way Shaw markets their offerings, they're much better. It could also shake up the whole UBB landscape in Eastern Canada.

Indeed, it always pains me just how good the guys on Hamilton Mountain have it versus the guys in the lower-end of the city.


Davesnothere
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said by Gone:

If one looks at the way Shaw markets their offerings, they're much better.

It could also shake up the whole UBB landscape in Eastern Canada.

Indeed, it always pains me just how good the guys on Hamilton Mountain have it versus the guys in the lower-end of the city.

 
You SAVED me a post !

Well, not REALLY, as I had to say so.

The way that Shaw & Telus are playing 'Nice' out West makes me think that they understand what business models work for them already, and might be willing to try them HERE.

--

"It's COLD in here, Mister (Premier) McGuilty ! - PLEASE, could I have just a wee piece of COAL for the fire ?"
-
Read about : »UBB Nightmare

JDaily4

join:2012-01-27
reply to Gone
said by Gone:

said by elwoodblues:

Shaw bought Mountain Cable a few years back, so they're already in COGECO's backyard, but unless Shaw overbuilds into COGECO land, you are simply replacing one monopoly with another.

If one looks at the way Shaw markets their offerings, they're much better. It could also shake up the whole UBB landscape in Eastern Canada.

Indeed, it always pains me just how good the guys on Hamilton Mountain have it versus the guys in the lower-end of the city.

I am stuck in the pocket of Hamilton Mountain that is cogeco territory


ruddypict

join:2010-03-24
kudos:2
reply to Insignificnt
said by Insignificnt :

said by ruddypict:

two really tiny footprints for an obscene amount of money.

As the CRTC stated over and over again all this year, one of the big players are going to lose and be bought out.

Do you have references I can check out?


elwoodblues
Elwood Blues
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Somewhere in
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said by ruddypict:

said by Insignificnt :

said by ruddypict:

two really tiny footprints for an obscene amount of money.

As the CRTC stated over and over again all this year, one of the big players are going to lose and be bought out.

Do you have references I can check out?

The only one I can see is Telus, they don't have any broadcast properties, that would cause the Twin Sticks ruling to kick in.
--
No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
reply to JDaily4
said by JDaily4:

I am stuck in the pocket of Hamilton Mountain that is cogeco territory

Ah, east mountain eh?

There is also a little tiny pocket of lower Hamilton south of Barton along Woodward that is Shaw, too.


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
reply to elwoodblues
said by elwoodblues:

The only one I can see is Telus, they don't have any broadcast properties, that would cause the Twin Sticks ruling to kick in.

Telus has a wireless network though which is a cash cow in itself.


not handy

@videotron.ca
reply to ruddypict
said by ruddypict:

said by Insignificnt :

said by ruddypict:

two really tiny footprints for an obscene amount of money.

As the CRTC stated over and over again all this year, one of the big players are going to lose and be bought out.

Do you have references I can check out?

Ask in the Canadian broadband forum. I *think* it was during oral hearings, maybe to the press as well. Not sure if it was in any of their rulings or reports.

Think their may be topic on it in that forum as well.


Place Bets

@videotron.ca
reply to Gone
If i'm not mistaken, Rogers now has a stake in Cogeco.

Ideally it should be Videotron or Shaw. But it would likely turn out to be Rogers.

So if I were a betting man I would place my money on Rogers.