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drofli

join:2004-02-22
Lakewood, NJ

Broadvoice problems

Is anyone else having problems with Broadvoice?

Get message "sorry, your call cannot be completed at this time" Incoming calls still working. In addition all three BV support numbers not working even from another line and there site implies that their main support number is having problems.

Sent email support request but no acknowledgement or response.


oregon

@bendbroadband.com

I am having the same problem in Oregon


drofli

join:2004-02-22
Lakewood, NJ

I'm in New Jersey, so it must be widespread.



rescueworld

@charter.com

reply to drofli
Having the same problem with our three incoming lines. Can't receive any incoming calls and none of the broadvoice support lines ever pickup when you call them.



Bobmaluga

@frontiernet.net

reply to drofli
Same problem here. Cannot get through to support. Cannot make or receive calls.



jemfields

@netniche.com.au

reply to drofli
Dallas is having problems for both incoming and out going .. I redirected the service to the cell phone and the quality was really bad , tried google voice and same problem ... I can get an outgoing to happen every now and again and the quality i very bad ... Seems like a major bandwidth issue to the proxy ....



Anono

@ppstaffing.com

reply to drofli
I am having the same issue with several accounts in PA. Starting to wonder if the company went out of business.


drofli

join:2004-02-22
Lakewood, NJ

Now seems to be working again. Just made call to the UK.



Ray4805

@rr.com

We are experencing the same here in Florida, forwarded to my Cell, as you so no Support. Are they still in Business ??



Gisely

@nuvox.net

reply to drofli
I have the same problem in Miami



bredick

@sbcglobal.net

reply to drofli
N. Detroit MI (586)
Cannot make calls
Cannot access voicemail by phone or online
Cannot use online call manager to initiate calls
Can receive calls, not sure if all calls are being received



arbert

@fect-computing.com

reply to drofli
I got a response from an email yesterday saying one of their proxy servers went down, but I believe it's more than that for this wide of a problems. We're already looking for other solutions--we've put up with their poor quality and support for far too long (all our fault--you get what you pay for)



eyetack

join:2002-09-05
Leicester, MA

Same problem here, particularly with the Boston proxy. Calls breakup bigtime on the way to my device. Can't complete any calls through the NY proxy, except to voicemail.

I'm not quite ready to get the HT-286 installed again to eliminate my SIP setup, but I may be there soon.
--
++I;



misiek

join:2000-12-25
Round Lake, IL

reply to drofli
Same here near Chicago. Can't make or receive calls.


drofli

join:2004-02-22
Lakewood, NJ

Able to make some calls but quality very "choppy".

Got he following response to my email earlier today

"Greetings,

We are currently experiencing network issues that are impacting many of our customers. Our engineering team is working to resolve this problem and we expect full functionality to be restored soon. This issue is being monitored at the highest levels of our executive and engineering teams."


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5

reply to arbert

said by arbert :

We're already looking for other solutions--we've put up with their poor quality and support for far too long (all our fault--you get what you pay for)

Nothing on their website, and they don't have a working Twitter or Facebook page. Not a good show.

Be aware that many of their DID numbers are with the CLEC Global NAPS (which actually is part of the same overall company as Broadvoice) and historically that CLEC has been known for being rather unfriendly to number porting.


DarrylHen

@rr.com

reply to arbert

Re: Broadvoice is Dying Fast - What is best Replacement??

Writing on the wall - going out of business - 2 days with no calls - they will be dead after loss of business anyway - time to all jump ship fast - What is the best replacement for calls anywhere on the globe and this cheap - Vonage? Any suggestions welcome!


billaustin
they call me Mr. Bill
Premium,MVM
join:2001-10-13
North Las Vegas, NV
kudos:3

There's many choices available. I recently signed up with Anveo. »www.anveo.com/



dcurrey
Premium
join:2004-06-29
Reviews:
·RoadRunner Cable
·ViaTalk

reply to DarrylHen
Not sure of your usage but you have many many options that are probably cheaper than Broadvoice plans.

Some flat rate common ones that are mentioned here are
Voipo
Viatalk
Phonepower

Pay per call type

Callcentric
voip.ms
anveo



ray4805

@rr.com

reply to DarrylHen
I have been looking into a Skype Box, looks good at $14 month to 40 countries


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