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Hand-made, top execs, clean room, HQ top floor? »
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techoncall$

join:2001-09-18
Charter-WI

reply to titanium
Re: hand made...

Think about this. If you lose a movie from a video store you have to pay the 89.95 suggested retail cost.

If you lose a book from the library you have to pay the suggested retail cost.

You could go to a discount store and buy these items cheaper. This is how companies ensure that they will get their return on their investment if a customer loses or breaks it.

Just my 2 Cents--Flame Away
--
The views expressed may not directly reflect those of my employer, Charter Communications


cybermud

join:2000-08-25
Chicago, IL

I agree with you wholeheartedly, but often times, AT&T specifies that it is their responsibility to pick up the modem. If they never do, then are you liable?

I also understand that most people aren't home during the day when tech's are out installing new modems and collecting old ones, so this is kind of a grey area....


too lazy to register

@direcpc.com
reply to techoncall$
may or may not be handmade

but just like you said, you must pay the original price of a missing movie from a movie store

because they have a special license

im sure these modems have some sort of fcc license


JakCrow

join:2001-12-06
Palo Alto, CA
Actually, these Shark Fin modems are discontinued units from 3Com that you could by in the store for $150 to $199 dollars, so no, at&t has no grounds for charging $650 for it.

orgaz

join:2002-02-03
Edmonton, AB

 reply to techoncall$
they also charge 49.95 for a network card that may or may not be brand-new out-of-the-box. Their justification is that they're also delivering this nic to your door, even though a tech is coming out anyways to install your service(which they're charging 49.95 for anyways; assuming its not a promo).

hsdguy

join:2001-06-17
Plymouth, MA
reply to JakCrow
AT&T can charge whatever they want.... Because they can!
Forums » ATT cable modem hardware priceHand-made, top execs, clean room, HQ top floor? »
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