I think this would be the right place to but it. Anyhow, I got done reading this thread: »Does anyone know about the company, CIK?
CIK Telecom is providing me 18Mbps dl speed and unlimited bandwidth for $39.99 as well as home phone services which seems like a steal. But its nearly too good to be true. So I did some researching and came to the above topic. When I was on the phone on them they said "No, we never have downtime and are always up" (paraphrasing of course).
So after I found out in the above topic that they are resellers using TekSavvys infrastructure etc. So I got some questions.
1) If they are using TekSavvy to provide me internet, they MUST have downtime right? If TekSavvy is having downtime [which it does] doesn't that mean CIK telecom will also have downtime?
2) The modems required are either a Motorola SB5101/5101N or a Thomson DCM425, DOCSIS 2.0. Are these even capable of handling 18Mbps?
3) What are some other peoples experience with them? Or what have you heard about them?
I would have gone with TekSavvy a long time ago but at the time users in the city of Brampton had a downtime of multiple weeks and going which scared me off.