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lockejcole

join:2010-06-11
Hamilton, ON
Reviews:
·Cogeco Cable

reply to Barry

Re: Why Cogeco needs a realtime meter

This may be a bug that they will have to fix, to do with the leap year. I got my 85% warning this morning, and the meter site says it was dispatched around 7AM March 1st.... well, of course I'm not at 85% of March's usage, so I think maybe it has not properly rolled over to a new month yet.


dillyhammer
A. Good. Start.
Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9
Reviews:
·Start Communicat..
·Cogeco Cable
·TekSavvy DSL
·Caneris

said by lockejcole:

This may be a bug that they will have to fix, to do with the leap year. I got my 85% warning this morning, and the meter site says it was dispatched around 7AM March 1st.... well, of course I'm not at 85% of March's usage, so I think maybe it has not properly rolled over to a new month yet.

Hilarious, if that is the case.

That's the quality of programming that has gone into their "world class" UBB engine?

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Make The Switch - »openmedia.ca/switch


Barry

join:2008-11-04
Burlington, ON
Reviews:
·Start Communicat..

reply to lockejcole
They really need some oversight on the meter. That or a complete redo. Realtime, every 2-4 hour updates, etc.

Fired off an email and will know for sure if they pushed the 1sts data onto the 29th if there's a discrepancy on the 2nd with my router stats.



brian_stcat

@cgocable.net

Well, just got an 85% notice on my account on the first day of the month?!?!?
This is pretty funny....... well, not really.



DarkAges

@teksavvy.com

The fact that Cogeco even makes you worry about such things is sad.


cog_biz_user
i ruin threads apparently

join:2011-04-19
Hamilton, ON

reply to brian_stcat

said by brian_stcat :

Well, just got an 85% notice on my account on the first day of the month?!?!?
This is pretty funny....... well, not really.

when do your billing period end? mine's on the 18th or something, for example. it's not always 1st-to-1st.


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:3
Reviews:
·Start Communicat..

said by cog_biz_user:

when do your billing period end? mine's on the 18th or something, for example. it's not always 1st-to-1st.

It always 1st to EOM for the bandwidth meter though, which is why there have been so many issues with people changing plans on their billing dates or in the middle of the month.

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