 roccaStart.caPremium
join:2008-11-16
London, ON
kudos:11 | reply to Night Owl
Re: Start Communications - new TPIA Rogers/Cogeco said by Night Owl:Will we be permitted to bring our own modem? The site only lists a rental option ($5.00/month) or purchase option ($69.95-->DOCSIS 2 or $$99.95-->DOCSIS 3).
Hey, also noticed they have a free shipping promo on purchased modems. 
During our soft-launch until the 21st we don't have a bring-your-own-modem option, but it will be available during general launch. (provided it's compatible of course) |
|
 elwoodbluesElwood BluesPremium
join:2006-08-30
HarperLand | A family member has a SB5100 , which should have no issues pulling 20mb (in Cogeco land) |
|
| reply to rocca
Another good thing From their signup page p:)
We also are offering a 30-day money back guarentee if you are not happy with our service for any reason.
--
Every time Someone leaves Sympatico an Angel gets its wings.
|
|
| reply to rocca
said by rocca:said by Night Owl:Will we be permitted to bring our own modem? The site only lists a rental option ($5.00/month) or purchase option ($69.95-->DOCSIS 2 or $$99.95-->DOCSIS 3).
Hey, also noticed they have a free shipping promo on purchased modems.
During our soft-launch until the 21st we don't have a bring-your-own-modem option, but it will be available during general launch. (provided it's compatible of course) Thank you...that's good news.
Don't want to bombard you with too many questions but one other: Will there be a charge for account changes?
For example, if I sign up for the Standard Cable service w/200GB usage and later you offer unlimited for $x.xx more will I need to pay a fee to upgrade?
--
What the large print giveth, the small print taketh away. - Anonymous |
|
roccaStart.caPremium
join:2008-11-16
London, ON
kudos:11 | said by Night Owl: Will there be a charge for account changes?
For example, if I sign up for the Standard Cable service w/200GB usage and later you offer unlimited for $x.xx more will I need to pay a fee to upgrade?
There are no plans to pass those charges on at this time, if it becomes an issue later we may have to address it at that time, but I don't suspect it will... |
|
 JCohenPremium
join:2010-10-19
Nepean, ON
kudos:3
 ·Start Communicat..
 ·TekSavvy Cable
 ·Bell Fibe
·Rogers Hi-Speed
| said by rocca:said by Night Owl: Will there be a charge for account changes?
For example, if I sign up for the Standard Cable service w/200GB usage and later you offer unlimited for $x.xx more will I need to pay a fee to upgrade?
There are no plans to pass those charges on at this time, if it becomes an issue later we may have to address it at that time, but I don't suspect it will... Why would their be a fee to move between capped and unlimited in the same speed tier as it's just a database change Start Com's end. |
|
roccaStart.caPremium
join:2008-11-16
London, ON
kudos:11 | said by JCohen:said by rocca:said by Night Owl: Will there be a charge for account changes?
For example, if I sign up for the Standard Cable service w/200GB usage and later you offer unlimited for $x.xx more will I need to pay a fee to upgrade?
There are no plans to pass those charges on at this time, if it becomes an issue later we may have to address it at that time, but I don't suspect it will... Why would their be a fee to move between capped and unlimited in the same speed tier as it's just a database change Start Com's end. Oh yes, never a fee for something like that. |
|
