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OmagicQ
Posting in a thread near you

join:2003-10-23
Bakersfield, CA
kudos:1

[Rant] Prepaid T-mobile airtime pins should be refundable

I have a T-Mobile $25 airtime refill pin that I can't use and can't get a refund. I am sure T-mobile can verify the pin is unused and cancel it and issue a refund but they are not willing to do so. The store it was purchased from won't issue a refund either. They claim that the card specifically states that airtime pins are not refundable, and its true it says that.. in tiny print you almost need a magnifying glass to be able to read.

There should be some kind of consumer law about this. NO company should be able to sell an non-refundable product. I don't know what I can do with it beside give T-mobile more of my money by purchasing a compatible phone to use the airtime. I could try selling it on ebay but who would buy an airtime pin from an unknown seller? I wouldn't.
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BlitzenZeus
Burnt Out Cynic
Premium
join:2000-01-13
kudos:3
You paid the store $25, not T-Mobile, remember the stores make money too, and if they gave you $25 in actual cash for this then they would have lost money.

I want you to think about this, they probably got paid around $15 for it, somebody made the physical card too at a price, then shipped them, and then the store made money on the sale. If T-Mobile gave you the $25 they would be down around $10. It doesn't balance out. Just like when you buy a new car it's worth less in resell than when you drove it off the lot, and it's possible to buy them for less than their value in credits. If somebody kept doing this in a cycle it would be free money to them.

You cannot get a refund for your T-Mobile airtime credits either.

Get somebody local to buy it, and sell it for for less than it's value. Get the cash in your hand first, let them apply the code, and when it clears the cash is yours.

Unless there is a sale on airtime cards, I just buy it directly from T-Mobile anyway.
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I distrust those people who know so well what god wants them to do because I notice it always coincides with their own desires- Susan B. Anthony
Yesterday we obeyed kings, and bent out necks before emperors. But today we kneel only to the truth- Kahlil G.


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
reply to OmagicQ
said by OmagicQ:

I could try selling it on ebay but who would buy an airtime pin from an unknown seller?

lots of people do. why can't you use it?


The Pig
I know you want to be me
Premium
join:2009-09-11
reply to OmagicQ
The store can not verify if you used the airtime but T-Mobile can and T-Mobile should give you a refill pin for the phone you have (not a refund)!
PS: People sell airtime pins on EBay all the time!

said by OmagicQ:

There should be some kind of consumer law about this. NO company should be able to sell an non-refundable product.

Try returning your car or house for a refund!


XoX

join:2003-08-19
Qc, Canada

1 recommendation

said by The Pig:

The store can not verify if you used the airtime but T-Mobile can and T-Mobile should give you a refill pin for the phone you have (not a refund)!
PS: People sell airtime pins on EBay all the time!

said by OmagicQ:

There should be some kind of consumer law about this. NO company should be able to sell an non-refundable product.

Try returning your car or house for a refund!

Or something you just finished eating
Expand your moderator at work


David
I start new work on
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:101
Reviews:
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reply to OmagicQ

Re: [Rant] Prepaid T-mobile airtime pins should be refundable

for a while and when I was going between cell phone contracts I would buy tmobile pins all the time on ebay. In an auction expect to get as least 95 to 99% of your money back. You won't get the full $25 and you won't get over $25 in most cases but which would you rather have a card you can't use for $25 or as least 95% of your money back?

most ebay auctions I saw when I was bidding on those came right in that the $24.99 mark.
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BoulderHill1

join:2004-07-15
Montgomery, IL
reply to OmagicQ
said by OmagicQ:

NO company should be able to sell an non-refundable product.

Why?

OmagicQ
Posting in a thread near you

join:2003-10-23
Bakersfield, CA
kudos:1
reply to OmagicQ
I ended up finding someone locally who could use it.