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Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:3
Reviews:
·Frontier Communi..

Exceptional service continues

The performance from Frontier continues to be exceptional. I know they are over worked so we have stopped submitting trouble tickets. I hope the PUC will recognize their exceptional performance also.

DJ24966

join:2005-12-07
Renick, WV
I called today to get an update on the upgrades my area should be getting, they've said they were coming for over a year now, yet when I called the main support number they asked around and had no record of any upgrades coming... lol


Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:3
Reviews:
·Frontier Communi..

1 edit
That is terrible, they must have missed your area. I am very happy with the upgrade they have provided in our area. I am hoping they will cut my speed back even more. I am thrilled we are getting closer to dial-up. I just can't wait until we surpass satellite.

DJ24966

join:2005-12-07
Renick, WV
I sense sarcasm lol.

Seriously though, I'm glad I'm moving. I feel sorry for those that won't get anything better, it's horrible.


Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:25
Reviews:
·Verizon Online DSL
·Frontier Communi..

1 edit
reply to Hank
Ouch, a bread and butter speed given by a bread and jam move.

Oh, and...

»www.youtube.com/watch?v=s3KEkBqDahg
(First 6 seconds of that vid!)

But in all seriousness, get them to fix that. They shouldn't be doing that. We see congestion at night in my area (not at the CO level) and they keep our sync rates at 3Mbps...


Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:3
Reviews:
·Frontier Communi..
Excellent analogy Smith6612. Do you remember the song that had the lyrics "Easier said than done." That is the position we are in in this area. After consideration I deleted a large portion of this response. But problem resolution is a two way street, there must be two-way communication.

William
Premium
join:2010-04-18
Washougal, WA
reply to Hank
The maximum was what I saw with satellite, a lot. Thats terrible.

Hope it gets fixed soon.


Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:25
reply to Hank
Exactly!

Of course I remember that song


BillyJoe

@50.55.193.x
You've got competition from down here in North Carolina for exceptional internet speeds and service:




Are you jealous now? Lol.