citrus2
join:2002-03-08
Mississauga, ON
| reply to jw55505
Re: I got two in the mail just yesterday
You've got a point there.
I'm convinced though that their bottom line is the customer.
I did renew several domains with their canadian counterpart, and believe me, if DRoA are anything like the canadian office, customers should give them a chance.
If they hadn't sent me the notice in the mail, I'd still be paying NSI $35 USD a year. NSI never would have taken the time to mail me (first class) to give me such a low price offer. |
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jw55505
Fish Head
Premium
join:2001-11-28
Mechanicsville, VA
| reply to citrus2
Competition is good. Deception is bad. I get calls from my clients asking "why am I getting this *bill* from DRoA?" "Why do I have to pay more?" DRoA's marketing tactics are deceptive in my opinion. That comes across to me as a company that is desperate and willing to do anything to get into your pocket. Show's me their focus is on the bottom line and not the customer. That's why I won't switch. Why doesn't DRoA use that same ink and paper to tells us why their services are better, more affordable and how their support is better than all others?? If they used that approach instead of sending me something that makes it appear I owe them money, I would consider using their services. First impressions are everything. DRoA did not do a good job with me. |
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