·Sprint Mobile Br..
·Time Warner Cable
|reply to mix |
Re: Bad, but...
said by mix:"526,000 net subscribers and 802,000 contract plan subscribers."
I don't see how losing 526,000 subscribers could account for closing 30% of the call centers...
Usenet Block Accounts | Unlimited Accounts
It's 526,000 net, if you consider MVNO customers as part of the net. If you count just T-Mobile (I assume MVNO customers don't call T-Mobile directly for support), the loss was 580,000. Are you under the impression that prepaid subscribers, for which they added 220,000 customers in the 4th quarter don't call in for customer service? Or perhaps you don't understand what the term "net" means?
Glen Head, NY
|reply to swintec |
said by swintec:Last Friday I joined the ranks of former T-Mobile subscribers. I was carrying both an iPhone 4S on Sprint from work and an old Motorola V360 on T-Mobile. All calls were going to the iPhone so it seemed time to cancel the T-Mobile service and save $38/month.
"526,000 net subscribers and 802,000 contract plan subscribers."
I support the right to keep and arm bears.