Here are what Im getting on our end for your line stats.
Last State Change: 03/30 15:07:51 (Uptime: 4860)
Line Profile: al1_d19456-5056_u800-256
Sync Rate: d19453.0/u798.0 kbps
Noise Margin: d9.0/u12.0 dB
Power: d8.0/u2.0 dB
Attenuation: d15.0/u1.0 dB
Block Count: d1114465.0/u1921966.0
You should be able to get a tad better than that for both down & up. Nothing was using the connection at the time of the test?
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )