Re: [Connectivity] Help:We accidentally cut our comcast HSI line
I agree 100 percent on that. No way a drop should be less than 8 inches and in my opinion should not be less than 12 inches. 8 inches is a comcast spec. The average spade shovel is about 12 inches. But you would have to be able to kick underground to reach that with a spade shovel. Not that you cant. But really its only a cable line. Cut it and we will replace it. Its really no big deal. The op comcast paid a contractor to locate it and he didnt do his job correctly. Most likely comcast is going to want them to pay something for missmarking it. i dont blame them, if i paid someone to locate the line and they were off ide want it paid also. Not by the homeowner but by the person i paid to locate the line.