Mom's E-Mail Missed - How Silly?
This is just a silly notion. Mom's e-mail would still work but junior's video might have cost mom extra on this month's bill. What company would stop a data plan after it exceeds the monthly maximum? Granted, it might be nice to let the consumer decide if they want to stop when they reach it but a mobile carrier's best friend is when the consumer incurs extra charges because they use more services than their plan allows and they get to charge extra fees.
Regardless of whether or not family plans and pooled data is or is not a good idea, T-Mobile's defense of why they aren't the way to go is just silly nonsense.
RR ConductorNWP RR Inc.,serving NW CAPremium
Redwood Valley, CA
I agree, it's a silly response. T-Mobile is losing massive amounts of post paid customers (aka money makers), so I guess to help offset that they will continue to charge each data device a full data fee, maybe it's not so surprising after all.
All carriers are losing post-paid customers as the last report. Prepaid customers are actually on the rise and that is where companies like TMO will focus. They'll get those customers and they'll stay once the prices are right. Especially for those who do NOT want contracts and can get what they want cheaper. Who would pay $99 for unlimited family plan and they can get a prepaid family plan on the same network for $70 total? Deal would be the prepaid.
|reply to rradina |
So what your saying is you don't think it's right for tmo to stop at 5 gig ? And cut the need for a data overage fee ?
This is a pro consumer choice they made how is this bad ? Only here I guess.
I actually like to be stopped when my bank account hits close to 0 so I don't incur fees. But I guess Im not like most.
"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!"
I said it would be nice to give the consumer a choice when the plan limits are reached. However, claiming mom's e-mail won't arrive because junior watched a video is silly. Unless the mobile provider offered that choice (which I said, choice would be nice) and the consumer configured it to stop, mom would still get her e-mail. She would just get charged more.
Of course my comment is in the context of a post-paid data plan. Some believe T-Mobile is turning into a pre-paid service which would, obviously, stop serving data when you used all your pre-purchased data credits. However, two of my kids have prepaid voice plans and even their dumb phones are smart enough to tell them they have no more minutes. The remaining minute balance is always prominently displayed. So it isn't as if mom's lack of new e-mail is the only indication that something might be wrong causing her to miss a life-or-death message.
Furthermore, soon all phones will be smart phones and the "future" T-Mobile speaks of would be best served by having prepaid plans tied to a credit card where the phone can prompt: "Data exhausted, want to buy more?".
Regardless of post-paid or pre-paid, shared or not, I find T-Mobile's example and argument without merit. It smells much more like an attempt to spread FUD through creating a false e-mail panic to support their non-shared-data-plan stance.
I'm fine with their stance but they need to come up with something better than a mommy e-mail crisis. That's just silly.
|reply to 25139889 |
I don't think unlimited data plans will ever exist again. I thought what was discussed was a shared family plan so that the consumer doesn't have to pay a separate plan for each device. The idea would be to connect more devices for lower fixed monthly costs. This is good for the consumer but as Karl noted, the caps would be statistically tuned to always favor the house. That is, you'll always go over and when you start paying $10/GB, that's the gravy train. It doesn't cost the mobile carriers a dime to provision more devices but if collectively, they use enough data to exceed the cap, BINGO. More revenue.
Granted, paying a fixed monthly fee for each device is more revenue but my guess is those bean counter thoughts are like claiming piracy costs billions. That's only true if everyone who steals would buy if they couldn't steal. Same goes for connecting the three family iPads and several family laptops. Most families wouldn't pay a fixed fee for each device but if they could connect them all to a shared plan for one low fixed monthly cost, they may not mind paying $10/GB extra here and there. That's gravy for the mobile carriers.
In other words, the mobile carriers are figuring out how to become pushers. Extra devices are free but once you start using data...the bill at the end of the month might eventually be a surprise. But by then, you'll be used to having all those devices connected everywhere. (Well, everywhere is a stretch considering some carrier's crappy coverage but...suspend your disbelief for a moment...)