|reply to cathyy |
Re: Broadstripe issues
Sounds more likely you have a signal issue with your modem that is messing with your internet connection intermittently, possibly causing packet loss. If your problem seems to get worse with wild swings in the weather (heat wave), I'd say you have a bad connector somewhere that needs to be replaced. Your best bet is to contact customer service and describe your problem. They will probably send out a tech. to search for the issue.
I will pursue the bad connector issue, once the long holiday weekend is over and they will answer the phones.
There is a packet loss issue, per a ping test, and it *seems* to be WOW servers doing the packet dropping. (I did not bother to make myself pingable for this)
ae-8-8.car1.Detroit1.Level3.net 10% 54 60 60.98 66.52 213.85
ae-11-11.car2.Detroit1.Level3.net 7% 56 60 60.99 85.61 262.27
Don't know what servers you are pinging, but you need to ping a site like google.com and not the hops (routers) between you and your destination, as they are designed to drop and deprioritize icmp requests.
|reply to mix |
said by mix:I just got confirmation that it is not just me experiencing these issues, so not just my modem.
Sounds more likely you have a signal issue with your modem that is messing with your internet connection intermittently, possibly causing packet loss.