said by anon user :I have a 6121 running older firmware as well, its been fine for almost a year now. Rogers will not send down the updated firmware, they have stopped doing this after a fiasco with the 6120 upgrades. Not too sure of the details on how that went down.
technocar2 is right, just tell them it is the supported version number. They can't tell, and it will work properly.
Same here. I purchased my SB6121 directly from TSI, it came with 1.0.5.0 and has never been upgraded, works just fine, and what the OP was told is just nonsense.
Easiest thing to do would be to tell them its 1.0.6.1, and they will never know.
However if you are feeling honest, you can keep calling back and try to get a rep who doesnt tell you such nonsense.
I dont think rogers has updated ANY 6121's on their network, but I could be wrong.
What they did do is upgraded the 6120's to a bad firmware, made their own problem and got 1.0.6.1 pushed out to fix the very problem they made.
Before that whole problem which they made themselves, the attitude for firmware on cable modems was "if its not broken, dont update it".