What package do you subscribe to? I would also recommend buying a SB6120 at Target, etc. Could you post the modem stats?
+1 on the swap out of the modem. I swapped mine last month and saw a huge pickup. Also swapped out my old Linksys modem Both made differences.
Thanks for the information... I have the high speed internet package (12/1). I'm not sure what stats you are looking for, but maybe I do need to get a new modem.....this one is a few years old.
You will see a big difference. Buy the new one so you don't have to rent one from them, call them with the MAC address and they will activate it.