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famine

@cgocable.net
reply to Cogeco_Aaron

Re: [Eastern Ontario] Got cogeco last week. Plagued with DNS is

Cogeco_Adam,

the out-sourced techs (NLH or something they are called) here in brockville do not normally give out the password to the router. I had to tell the tech to either change the password to one of my choosing or else take the modem and I would find another ISP. Needless to say, he was upset about that.


Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6
I'm sorry to hear about your experience. That is not the expectation and I would encourage anyone who was not able to get the login from the tech to call into the contact centre and get the login information from one of the agents.