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basenji

join:2006-11-02
Waconia, MN
reply to wth

Re: [DVR] My Father's Day Gift From Mediacom: DVR Won't Reset

Power the box off and hit menu and adjust the front panel brightness. The HD in that model is a 160G not 120. Go buy a 1TB esata drive and call it good. Will work with any of the boxes and have enough for about anything you want. If the 250 was enough, bring it back to the office and ask for the Aspen or the DCX3400, the Aspen is much more common though and should be easy to get.


Anonymous
Premium
join:2004-06-01
IA
kudos:2
In this area you can only get a DVR with an external HDD. They rarely have any of the all in one DVRs any more.
--
I speak for myself, not my employer.

wth
Premium
join:2002-02-20
Iowa City,IA
Reviews:
·Mediacom
reply to basenji
said by basenji:

Power the box off and hit menu and adjust the front panel brightness. The HD in that model is a 160G not 120.

Tech was out at the house today. Confirmed the channel/time display was burned out, and your right about the HDD size, as it was 160GB. Tech provided me with a Pace TDC787X w/250GB HDD, and with a working display. 250GB is plenty for us as we really don't use it for storage, but more for time shifting. Could not understand why the Iowa City office would pass & reissue a DVR with a display that doesn't work.
To put in another way, it was trading in a $30,000 car even up for a $15,000 car, and having to still make the same monthly payment.


MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:121
I'm glad we got the issue resolved for you. Let me know if you have any other issues.