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HungryTenor

join:2012-06-27
Kitchener, ON
reply to junkmail2002

Re: Teksavvy Cable - Connection Dropping every 4-8 Hours

When did Teksavvy change from sending out 476s to 475s? I signed up for cable a few weeks ago and received the 476 (and am also seeing intermittent outages).

yonexsp

join:2011-01-31
l3x
My connection has been horrendous, drop, drop, drop

Status Code: Operational
Software Version: STAC.02.08
Software Model: a81a
Bootloader: 2.3.0

Cable Signal Details
Forward Path:
Channel Frequency Power SNR BER Modulation
1 591.0 MHz 4.2 dBmV 37.5 dB 0.000 % 256 QAM
2 597.0 MHz 4.3 dBmV 37.4 dB 0.000 % 256 QAM
3 603.0 MHz 4.4 dBmV 37.5 dB 0.000 % 256 QAM
4 609.0 MHz 4.2 dBmV 37.4 dB 0.000 % 256 QAM
5 615.0 MHz 4.7 dBmV 37.1 dB 0.000 % 256 QAM
6 621.0 MHz 4.7 dBmV 37.1 dB 0.000 % 256 QAM
7 633.0 MHz 3.9 dBmV 36.9 dB 0.000 % 256 QAM
8 639.0 MHz 3.8 dBmV 36.8 dB 0.000 % 256 QAM
Return Path:
Channel ID Frequency Power Modulation
1 31.3 MHz 36.8 dBmV 16 QAM
2 25.3 MHz 35.3 dBmV 16 QAM
5 22.1 MHz 35.8 dBmV 16 QAM
6 38.6 MHz 35.8 dBmV 16 QAM
Data Service Details
Provisioned Address: Yes
Provisioned Time: Yes
Provisioned Configuration: Yes
Registered: Yes
BPI: Enabled

kabes

join:2010-05-14
Kitchener, ON
Reviews:
·TekSavvy Cable
reply to HungryTenor
said by HungryTenor:

When did Teksavvy change from sending out 476s to 475s? I signed up for cable a few weeks ago and received the 476 (and am also seeing intermittent outages).

My 476 in kitchener had the same problem.

Have you posted on the direct forum? They hooked me up with a 475 STAC.02.16 replacement and there's been no disconnections since. I would post in there if you haven't yet.

There is no downtime or anything. Once your old modem stops working the other one starts to work.