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sonofdragon
Premium
join:2012-06-28
Newark, NJ
reply to RickNY

Re: Triple play upgrade pricing

I have the same BBC America HD closed caption problem as RickNY. Thank you for showing it. I thought I'm the only one who has that problem.



RickNY
Premium
join:2000-11-02
Farmingville, NY
Reviews:
·Optimum Online

3 edits

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Think I found the solution to your problem...

Based on info from here:
»www.tivocommunity.com/tivo-vb/sh···t=486848

Turn "Digital Captions" to "None" (Settings..Displays...Closed Captioning)

Leave "Analog Captions" alone..


Actually -- I found the opposite to be true -- turning "Analog Captions" to "NONE" and leaving "Digital Captions" at DTVCC1 worked.. My suggestion is to experiment with both settings and see what works best for you -- I do not use captioning on a regular basis, but it seems obvious that you do -- so you would be the better judge to see which combination of settings works best.

Tivo also has an info page on garbled captioning here: »support.tivo.com/app/answers/det···#garbled They suggest the settings in my crossed out section to see if it fixes the problem.

Hope that helps..
Rick

sonofdragon
Premium
join:2012-06-28
Newark, NJ

1 edit

Thank you very much, Rick. It solves the closed caption problem for BBC America HD. Prior to this, I followed the directions from tivocommunity and turned off the digital closed caption, it works for every channel except BBC America HD.