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obdurl

join:2012-06-25
Muskogee, OK
reply to obdurl

Re: [Speed] Suddenlink Cable internet Lag

The Suddenlink Technicians came yesterday and replaced my modem with an Arris DocSis 3.0 modem. Noticed a couple of improvements instantly that I like. The reason they changed the modem was that they hooked up their laptop and ran speed tests and noticed a fluctuation in upload and download speeds. They said they and been reading article that there was a lot of problems with the Arris TM602 keeping a constant speed. So they install an Arris WBM706a modem with a splitter so I can use the old modem for my phone and the new one for my internet. They still share the same coax to the box out side. They were speed testing from here to Chicago since they said Muskogee Oklahoma main line is fiber optic straight to Chicago IL. Then it goes back to Tyler Texas.
The new modem fix the speed fluctuation and is constant now. As the new modem gives an instant ip address to my router as soon as you plug up the modem (NICE)!

But the sad part is I am trying play a online game on my PS3 and I can not even play to night because the lag is so bad. Before the modem was replace the PS3 speediest utility was reading 6-8 meg download and 1.1 meg upload pretty constant. After the modem replacement while the technicians were still here it dropped to 3 and 4 meg download. Tonight it is 785.6kbps dnld and 302.4kbps upload. I can not even begging to play with the screen jumping so bad. So I just shut it down.

The Suddenlink Technicians said that there was not too many people on this node so they didn't think it was an oversold node. These are the same technicians that have come out several times in the past. They were also having problems running on their small laptop that was about 1/3 the size of my MacBook Pro. It was showing slow speeds, so they finally hooked ran the speed test on my Mac Pro desktop and it worked a lot better.

It just seems like I should not be having these problems since their is a fiber optic line.?

I Suddenlink Tech even was talking about his PS3 on wireless and I said there is no way I will try that again because my speeds drop almost in half with wireless.

I haven't had much time to run test since yesterday but I will try in the morning.

obdurl

join:2012-06-25
Muskogee, OK
PS. I just used a test site to ping my router and here are the results.

Ping Results:

PING 74.195.217.1 (74.195.217.1) 56(84) bytes of data.
64 bytes from 74.195.217.1: icmp_seq=1 ttl=247 time=63.2 ms
64 bytes from 74.195.217.1: icmp_seq=2 ttl=247 time=63.2 ms
64 bytes from 74.195.217.1: icmp_seq=3 ttl=247 time=63.3 ms
64 bytes from 74.195.217.1: icmp_seq=4 ttl=247 time=64.6 ms
64 bytes from 74.195.217.1: icmp_seq=5 ttl=247 time=63.3 ms

--- 74.195.217.1 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4069ms
rtt min/avg/max/mdev = 63.206/63.563/64.632/0.537 ms
Traceroute Results:

traceroute to 74.195.217.1 (74.195.217.1), 30 hops max, 60 byte packets
1 68-67-73-17.static.as19844.net (68.67.73.17) 0.700 ms 0.919 ms 0.920 ms
2 ae4-374.edge4.Atlanta2.Level3.net (4.28.182.33) 6.718 ms 6.727 ms 6.723 ms
3 ae-1-51.edge5.Atlanta2.Level3.net (4.69.150.14) 6.720 ms 6.719 ms 6.704 ms
4 64.208.27.209 (64.208.27.209) 6.579 ms 6.559 ms 6.526 ms
5 po6-20G.ar4.CHI2.gblx.net (67.16.148.166) 47.808 ms po7-20G.ar4.CHI2.gblx.net (67.16.142.249) 47.970 ms po6-20G.ar4.CHI2.gblx.net (67.16.148.166) 47.758 ms
6 64.211.195.190 (64.211.195.190) 43.159 ms 43.169 ms 43.152 ms
7 66-76-232-1.tyrd.suddenlink.net (66.76.232.1) 95.711 ms 95.721 ms 95.718 ms
8 173-219-250-15-link.sta.suddenlink.net (173.219.250.15) 62.441 ms 62.407 ms 62.883 ms
9 cdm-66-76-31-110.lfkn.suddenlink.net (66.76.31.110) 63.852 ms 63.598 ms 63.845 ms
10 muskgig.tex.sta.suddenlink.net (173.219.254.197) 62.413 ms 62.685 ms 62.691 ms
11 r74-195-217-1.msk1cmtc02.mskgok.ok.dh.suddenlink.net (74.195.217.1) 62.932 ms 64.114 ms 63.941 ms