Simba7I Void Warranties
reply to battleop
Re: Be Realistic
said by battleop:Ya. I hear that from my friends that work at Optimum. I usually talk to the T2's because I lose the T1's at the first set of questions. It's rare I find a T1 that can speak geek.
Usually the first clue that they really don't know their stuff is if they spend the first 5 minutes of the call telling you how qualified they are. Nine time out of ten if you have to tell me how qualified you are, you probably are not.
..of course I also know a Network Engineer at Optimum (aka. Bresnan).
Bresnan 30M/5M | CenturyLink 5M/896K
MyWS[PnmIIX3@3.3G,8G RAM,500G+1.5T+2T HDDs,Win7]
WifeWS[A64@2G,2G RAM,120G HDD,Win7]
Router[2xP3@1G,2G RAM,18G HDD,Allied Telesyn AT2560FX,2xDigital DE504,Sun X1034A,2xSun X4444A,SMC 8432BTA,Gentoo]
We don't have anyone who is really T1 or T2 unless you count non technical customer service employees. If you talk to someone technical with us you start with T3 but then again we will not handle residential customers which in it self knocks out 80% of your support issues.
I do not, have not, and will not work for AT&T/Comcast/Verizon/Charter or similar sized company.