reply to David
Re: you can always post in the direct forum Service in back but slower than ever. When from 2.4Mb to less than 2.0Mb (and once 600Kb) after the feeder cable was spliced back together. While my modem (Speedstream 4100 this week) claims my maximum download bandwidth (possible, not provisioned) was 9Mb before the cut and is now 8Mb, I'd expect the DSLAM could reshuffle the bits per bin and still make good on the old speed. I can swap out modems as I have Motorola 2210s on hand but I'm thinking it won't help.
Another day, another cable cut, another speed drop. This time AT&T just moved me to another pair as the cable wasn't completely cut. While this did get me back up in hours instead of days, I'm now getting 1.0Mb downloads, half of what I got after the last cut and only 1/3 of what I'm paying for. Between the new construction in my neighborhood, the road work in my town, and AT&T's "let it rot" approach to copper loops, I don't expect the outside plant will ever improve. The tech did say that the U-Verse customers on the same 100 pair cable I'm on will really suffer since the bonding (grounding) of the cable is shot. At least with the drought, I won't have to worry about wet pairs till next spring, assuming I don't punt AT&T.