| [Cable] How can I get my SBG6580 Activated with teksavvy? I just received a brand new SBG6580 1 hour ago |
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decxPremium
join:2002-06-07
Vancouver, BC | It's not an approved modem that Rogers/Videotron/Shaw (depending on where you are) will activate. |
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 elwoodbluesElwood BluesPremium
join:2006-08-30
HarperLand | reply to manolito2112
Let me know when that happens, I want one. |
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 mp
@teksavvy.com | reply to decx
said by decx:It's not an approved modem that Rogers/Videotron/Shaw (depending on where you are) will activate.
I use one. Just give them the MAC address on it, saying you've already got a modem. It works great. |
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| Agree, Since this is standard DOCSIS 3.0 with backward compatibility with DOCSIS 2.0 and 1.0 modem, it is absolutely logic that will work in term of the protocol, I know this big guys (rogers,bell,etc) love to customize everything, just to pretend they built them, but fortunately DOCSIS protocol was not invented by them, I think what they only need is the MAC address (may be for DHCP Server addition if static IP is chosen) and MAC + (may be serial) for RADIUS user authentication for the PPP, nothing more |
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 nitzguyPremium
join:2002-07-11
Sudbury, ON
 ·TekSavvy DSL
| said by manolito2112:Agree, Since this is standard DOCSIS 3.0 with backward compatibility with DOCSIS 2.0 and 1.0 modem, it is absolutely logic that will work in term of the protocol, I know this big guys (rogers,bell,etc) love to customize everything, just to pretend they built them, but fortunately DOCSIS protocol was not invented by them, I think what they only need is the MAC address (may be for DHCP Server addition if static IP is chosen) and MAC + (may be serial) for RADIUS user authentication for the PPP, nothing more
Don't know if you've ever seen the actual tool, but there's no Radius user authentication on cable providers in Canada at least....all use DHCP...
Also, they know its an SBG6580 because it reports in as such, unless you have a way of reburning the EEPROM to indicate otherwise...
Anywho, I don't know why anyone would want to activate this thing....wireless built into my modem? No thanks.... |
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| 1. DHCP is NOT an authentication protocol, It is a configuration protocol that provides basic IP configuration, if you don't know that, DHCP do not send any model or serial number information from any device but the HOST name (filled by you or MOTOROLA own OS)
2. flash the ROM?, never cross my mind, it most remain authentic as it is, that will be a good way to fry it up, it is not my style
3. Yes MOTOROLA wireless + MODEM it is 1000 times more reliable that those pieces of junk you buy every day in tigerdirect or futureshop, pick the brand you want |
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| If they push you for a model number just tell them it is a SB6121 w/ FW 1.0.6.1 that is on the supported list. There are a number of people on this forum that have done this. |
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| reply to manolito2112
It's probably a shame as if you did put it as a SB6120 you'd probably only get 4/4 channel bonding instead of 8/4. |
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 JCohenPremium
join:2010-10-19
Nepean, ON
kudos:3
·Start Communicat..
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·Rogers Hi-Speed
| said by RogersLite:It's probably a shame as if you did put it as a SB6120 you'd probably only get 4/4 channel bonding instead of 8/4.
The model number has nothing to do with how many channels the modem will bond, it will bond the with the most available channels available on the CMTS and how many channels the modem will support. |
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2 edits | said by JCohen:said by RogersLite:It's probably a shame as if you did put it as a SB6120 you'd probably only get 4/4 channel bonding instead of 8/4.
The model number has nothing to do with how many channels the modem will bond, it will bond the with the most available channels available on the CMTS and how many channels the modem will support. Correct, the bonding happens BEFORE the modem is even authorized.
Unauthorized modems bond channels, and then are usually sent to the rogers walled garden where they can order Rogers service (provided the modem firmware can handle it).
While it is possible for Rogers to check, they dont make sure the modem is the model you say it is.
This was made ABUNDANTLY clear when Rogers users started registering Motorola SB6120's as SMC D3 gateways a few years ago.
So basically any docsis 3 modem is fine...... just say its one of the supported modems....
HOWEVER, dont complain to TekSavvy if your unsupported modem EVER has an issue!! You wont get any help there. |
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| reply to manolito2112
I actually own this modem and have been using it on Teksavvy's network for 1 1/2 years. This is what you do. Call Teksavvy and tell them you have the SB6120 or SB6121 with the latest firmware. Give them the HFC MAC number only and don't give them the gateway MAC number. Teksavvy will also want the customer serial number which is the one with letters and numbers, not the one with the long sequence of numbers. My modem bonds 8 downstream and 4 upstream channels so anybody that says otherwise doesn't own this modem. As for worrying about problems updating firmware, it won't update and brick the modem. It will just ignore updates unless it is the SBG 6580. One other thing, go into the modems settings and disable flood control if it is not disabled already. You might have a newer firmware then mine and not have to do this. If it is not disabled you will suffer huge packet loss. I really like the modem and has served be well. I can't understand why anybody wanting a Motorola would buy a 4 channel model today. |
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2 edits | said by Pko200 : I can't understand why anybody wanting a Motorola would buy a 4 channel model today.
The speed tiers offered will work fine with 4 or 8 channels.
Its up to Rogers to manage the channels.
In another post I listed a scenario where its actually worse to have 8 channels.
It goes like this: 30 customers are on 4 channels 30 customers on another 4.
This is 8 channels of bandwidth.
Now lets examine if all 60 are on 8 channels of bandwidth.
While the POTENTIAL for faster speed tiers is higher on 8 channels, you now are competing with 30 more customers for the SAME amount of bandwidth.
BUT if they are separated (4 channels each) then the same 30 users cant affect the other 30.
Its all about how ROGERS manages the AMOUNT OF CUSTOMERS on the channels. |
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JCohenPremium
join:2010-10-19
Nepean, ON
kudos:3 | That's a good explanation the cerberus of managing channels. |
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| reply to the cerberus
A lot of the time theories do not translate into real world experience.There is no guarantee that 50% of the subscribers will be assigned to channels 1-4 and the other 50% channels 5-8. Since I have owned the SBG6580 for 1 1/2 years there has not been any extra congestion for me by being switched to 8 channels from 4. Over this span of time the bonding on my modem has gone from 4x1 to 4x2 and finally 8x4. The only reason to buy older technology is to get it at cheaper price but in this instance it is false economy. The subscriber will just have to buy the same item twice and has not saved any money at all. There are all kinds of erroneous statements about this modem from people that have never owned it. |
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 GimliPremium
join:2006-01-03
l5a2o4 | said by pko200 :A lot of the time theories do not translate into real world experience.There is no guarantee that 50% of the subscribers will be assigned to channels 1-4 and the other 50% channels 5-8. Since I have owned the SBG6580 for 1 1/2 years there has not been any extra congestion for me by being switched to 8 channels from 4. Over this span of time the bonding on my modem has gone from 4x1 to 4x2 and finally 8x4. The only reason to buy older technology is to get it at cheaper price but in this instance it is false economy. The subscriber will just have to buy the same item twice and has not saved any money at all. There are all kinds of erroneous statements about this modem from people that have never owned it.
WOW - and you are basically out of spec for your signal levels and the Motorola keeps you going stable.
That's impressive given the Power Levels you are showing!! |
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2 edits | reply to pko200
said by pko200 :A lot of the time theories do not translate into real world experience.There is no guarantee that 50% of the subscribers will be assigned to channels 1-4 and the other 50% channels 5-8. Since I have owned the SBG6580 for 1 1/2 years there has not been any extra congestion for me by being switched to 8 channels from 4. Over this span of time the bonding on my modem has gone from 4x1 to 4x2 and finally 8x4. The only reason to buy older technology is to get it at cheaper price but in this instance it is false economy. The subscriber will just have to buy the same item twice and has not saved any money at all. There are all kinds of erroneous statements about this modem from people that have never owned it.
You've entirely missed my point.
There is nothing to gain from 8 channels right now because the speed tiers are low enough that 4 is sufficient.
8 channels isnt providing you with any benefit other than POTENTIAL for high speed tiers that arent even sold right now....
The point is that it is possible to mismanage even 8 channels, so claiming it is some sort of improvement right now is bogus.
There are even scenarios where it is worse (like the one listed above).
As long as ROGERS manages the number of users on the channels properly then the only difference between 8 and 4 is POTENTIAL. |
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 mlernerPremium
join:2000-11-25
Nepean, ON
kudos:5 | I'm pretty sure there are more than 8 total channels on the node itself. And Rogers is now in the process of upgrading everyone so in a year or two there will be higher speed tiers. |
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| reply to manolito2112
said by manolito2112:if you don't know that, DHCP do not send any model or serial number information from any device Before you can even send a DHCP request out, the modem has to go through the authentication/authorization procedure (BPI+) with the CMTS and this procedure DOES include modem MAC (HMAC), modem certificate, manufacturer, model number, serial number, etc.
You may be able to fool sign-up tools by passing your modem as something else but when Rogers eventually do an audit and discovered a non-approved device, they will revoke the MAC authorization and you will not be able to use that modem with Rogers ever again. |
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| said by InvalidError:You may be able to fool sign-up tools by passing your modem as something else but when Rogers eventually do an audit and discovered a non-approved device, they will revoke the MAC authorization and you will not be able to use that modem with Rogers ever again.
That last part doesnt really ever happen if its registered properly.
They are NOT CURRENTLY looking to see if the manufacturer/model matches, just that the serial and MAC is authorized/payed for.
Otherwise I (and many other Rogers users) wouldnt have been able to use SB6120's as SMC D3 gateways for YEARS. |
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