|reply to obdurl |
Re: [Speed] Suddenlink Cable internet Lag
Unfortunately, you won't get anywhere with phone or internet support. Each time you contact them, it will be treated as a point incident, with no respect to the last time you called in. Hopefully, you'll eventually get to the higher levels.
I know what you are talking about. I have called at least 30 times over the past year and have to explain in detail each time and they want to send a tech out and I tell them it will not help. They were even ordered to send out a higher level tech by the Tyler Tech online support a couple of days ago and that did not happen.