SL83
join:2005-05-28
Oceanside, NY
kudos:1 | reply to nycdave
Re: speednet grade of F Still getting some latency spikes to the gateway - but the packet loss issue seems to have gone away. See attached. |
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 nycdavePremium,MVM
join:1999-11-16
Melville, NY
kudos:10 | As long as your packet loss has cleared up, don't worry about the latency spikes to the gateway. It just means the GWR is processing other traffic and treating ICMP as lower priority. |
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SL83
join:2005-05-28
Oceanside, NY
kudos:1 | I'll update later today once I get home. Judging just from the traceroutes though, it looks like the issue is fixed.
Thanks nycdave for the update! |
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1 edit | Well So far it looks fixed I will update you after a few hours. If it is fixed thanks NYCdave you are a great ally to have. |
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| reply to SL83
NYCDave why does Verizon only want there speed test done. I now know for a fact that theres are not accurate being that now that you fixed the problem all the speed test sites are giving me the accurate results not just Verizon's. |
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| Well for me at least I have some bad news right after NYCdave said it was fixed I checked and started using my computer It seemed to be working faster but then after a few minutes and after about 5 speed-tests that came out normal I tried an internet video and again I saw the buffering.. I then stopped the video and ran another speed test and guess what it went back to random numbers as well as low quality of service I keep getting warnings that my internet cannot handle a constant stream of data. I have a tech coming out tomorrow that I'm hoping will be able to fix this but I also contacted NYCdave to look into my account if possible. I am interested in seeing if SL83's service is working like it should and also incognito_2u. |
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 incognito_2u"If you play by the Rules, you lose"
join:2005-03-15
Malverne, NY | Tech reportedly is scheduled to arrive between 1PM-5PM.....
Will let all know how it turns out!
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"I'm an Analog guy in a Digital World!" |
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| did you check if it is working for you incognito_2u? |
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incognito_2u"If you play by the Rules, you lose"
join:2005-03-15
Malverne, NY | I'm presently out in the field.......unable to check at this time.
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"I'm an Analog guy in a Digital World!" |
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incognito_2u"If you play by the Rules, you lose"
join:2005-03-15
Malverne, NY | reply to Oceanside426
Tech came out this afternoon....didnt have a chance to check what my speeds where before he started his diagnosis....
Right up front, he said that he has heard of this problem before ....something they are aware of and watching.....He replaced the router again and he also replaced the ONT (both just to be safe if this issues continues)
Further, he is going to inform his supervisor of this complaint.
These are my test results:
UTO:
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
Wireless_Broadband_Router.home 192.168.1.1 1 0ms 0ms 0% 104 / 104 0ms / 3ms
L100.NYCMNY-VFTTP-135.verizon-gni.net 98.116.100.1 2 8ms 7ms 0% 104 / 104 5ms / 11ms
G0-10-5-0.NYCMNY-LCR-21.verizon-gni.net 130.81.129.12 3 7ms 8ms 0% 104 / 104 6ms / 31ms
* Unknown Host * 130.81.151.228 4 8ms 10ms 0% 104 / 104 5ms / 46ms
so-6-0-0-0.NY325-CORE-RTR2.verizon-gni.net 130.81.20.27 5 10ms 12ms 0% 104 / 104 8ms / 65ms
* Unknown Host * 108.12.159.5 6 9ms 9ms 0% 103 / 103 5ms / 81ms
* Unknown Host * 108.12.159.18 7 10ms 9ms 0% 103 / 103 6ms / 11ms
SPEEDTEST.NET:
For what it's worth, my pages are definitelly faster, video's stream well, and all seem's good for now.
Thanks to all involved!
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"I'm an Analog guy in a Digital World!" |
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nycdavePremium,MVM
join:1999-11-16
Melville, NY
kudos:10 | He replaced your ONT and BHR for no reason - I posted earlier today the issue was due to a GWR uplink with packet loss.... |
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rebus9
join:2002-03-26
Tampa Bay Reviews:
 ·Verizon FiOS
 ·Bright House
| reply to SL83
said by SL83:Still getting some latency spikes to the gateway - but the packet loss issue seems to have gone away. See attached. In a traceroute, the only thing you should really focus on is the last hop. It wouldn't matter if every hop in the intermediate path returned no results, so long as the destination host does-- and does so with consistency and latency commensurate with distance in the physical path.
With 2000+ packets sent, best ping of 5ms and worst of 13ms, things are pretty much spot-on. Nothing I see in your trace causes me any concern whatsoever. |
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SL83
join:2005-05-28
Oceanside, NY
kudos:1 | reply to nycdave
said by nycdave:He replaced your ONT and BHR for no reason - I posted earlier today the issue was due to a GWR uplink with packet loss....
Yup - my problem is fully fixed. |
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