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epsilon3

join:2008-03-29
canada
reply to meglin1

Re: Bell to Teksavvy Home Phone...

My understanding is this:

- you CANNOT activate a new POTS number
- you CANNOT transfer a POTS number from Bell
- you CANNOT transfer a POTS number from a Bell reseller (like Primus)
- you CANNOT transfer a VoIP number from a cable company (Rogers or Videotron) if the number (NPA-NXX) was previously transferred to the cable company from Bell
- you CAN transfer a VoIP number from a cable company (Rogers or Videotron) to TS POTS service if the number (NPA-NXX) was assigned from the beginning by the cable company

misternox

join:2009-12-17
canada
said by epsilon3:

- you CAN transfer a VoIP number from a cable company (Rogers or Videotron) to TS POTS service if the number (NPA-NXX) was assigned from the beginning by the cable company

Any ideas if you can transfer a videotron/rogers/telus wireless number to TS POTS?


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
Hello,

For cell phone transfers we need: the account number, the model and serial numbers of the cell phone, as well as the carrier information.

Please be aware that not all cell numbers can be ported to landlines in all areas. If the number cannot be ported, we will contact the customer to choose to take a new number or to cancel the request.

Please keep in mind this request could on rare occasions take up to 6 months.

Regards,
Martin
--
TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )

epsilon3

join:2008-03-29
canada
reply to misternox
Martin just posted again few seconds before me ...and he is the official voice here


Netfox
Premium
join:2008-07-17
The stop sell only applies to Bell and Bell reseller transfers. New activations, CLEC & VoIP transfers are still permitted. It looks like they've stopped selling in tariff areas as well.


Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:21
reply to epsilon3
said by epsilon3:

- you CANNOT transfer a VoIP number from a cable company (Rogers or Videotron) if the number (NPA-NXX) was previously transferred to the cable company from Bell

Martin, can you confirm this please.
--
electronicsguru.ca/for_sale/Cablemodems


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
said by Teddy Boom:

said by epsilon3:

- you CANNOT transfer a VoIP number from a cable company (Rogers or Videotron) if the number (NPA-NXX) was previously transferred to the cable company from Bell

Martin, can you confirm this please.

Yes that is correct. If number was previously owned by Bell, then transferred to Rogers / voip etc. We won't won't be able to port over.
--
TSI Martin (Escalations / Social Media) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )

decx
Premium
join:2002-06-07
Vancouver, BC
said by TSI Martin:

said by Teddy Boom:

said by epsilon3:

- you CANNOT transfer a VoIP number from a cable company (Rogers or Videotron) if the number (NPA-NXX) was previously transferred to the cable company from Bell

Martin, can you confirm this please.

Yes that is correct. If number was previously owned by Bell, then transferred to Rogers / voip etc. We won't won't be able to port over.

So is it going to be a permanent/long term change? Or is there a reasonable chance that the restrictions will be lifted in the near future?


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
I don't think we want this to be a permanent thing.