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Honolulu, HI
reply to bobjohnson

Re: [TWC] been lagging bad for 7 months

hi i've noticed that my downstream and upstream power spike alot so i use a splitter now the upstream goes up to a high of 52 lowest is 49 i've seen so far the downstream power levels go to 3 and highest 5-6 but i noticed that my uncorrectables and correctables are going nuts

1 Locked QAM256 186 591000000 Hz 3.9 dBmV 40.3 dB [12326] [3583]
2 Locked QAM256 29 585000000 Hz 3.5 dBmV 39.5 dB [12715] [3685]
3 Locked QAM256 187 597000000 Hz 4.5 dBmV 40.0 dB [12994] [2513]
4 Locked QAM256 188 603000000 Hz 3.7 dBmV 39.5 dB [12548] [3257]

as you can see the correctables all in 12000 range..... seems really high higher then i've ever seen it and uncorrectable all in 3000 range!!.... im having a electrician come over to check my house wirings the outlets the house amp tap and possibly the drop?

what should i have him look for and what should i tell him to help him find this problem

also here are my upstream specs

Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked TDMA 1 2560 Ksym/sec 30800000 Hz 50.2 dBmV
2 Locked TDMA 2 2560 Ksym/sec 27400000 Hz 50.2 dBmV
3 Locked TDMA 3 2560 Ksym/sec 22750000 Hz 50.2 dBmV
4 Locked TDMA 4 2560 Ksym/sec 19200000 Hz 50.2 dBmV

Orlando, FL
·AT&T U-Verse
·T-Mobile US
Those are generally the only two things that cause issues such as what you have going on. Usually what happens is there is a tap problem and your signals go nuts and cause all the problems and your amp (which HSI isn't supposed to be running thru anyways) amplifies the problem. Also less frequently, bad outdoor splitters or bad cables. You have covered all the bases on this one.