Earthlink on TWC offers whatever the "standard" and "turbo" packages are. They may be playing naming games, but here, it's 10/1 for standard, and 20/2 for turbo. There never was a "turbo plus" (the +$20 package) as far as I ever noticed. Today, it's "Standard Internet (10 Mbps download, 1 Mbps upload)" [$57.95] and "Turbo Internet (20 Mbps download, 2 Mbps upload)" ["Additional $9.95/mo"]. [See Also:
Pricing and Packaging] Earthlink has never had direct control over the speeds, and rarely even knew what TWC was provisioning. Today, Earthlink says "6.0-10.0" and "10.0-15.0". And footnotes, "
Actual download and upload speeds may vary depending on local cable service provider. Standard: Your first 6 months of service will be billed at the reduced rate of $29.95 per month, $41.95 thereafter. Premium/Max: Your first 6 months of service will be billed at the reduced rate of $39.90 per month, $51.90 thereafter." [
ref]
The situation here is clear... TWC doesn't want people signing up for Earthlink HSI because they make a lot less money off of them. Apparently $16/mo less (plus whatever they kick-back to Earthlink.)
[Of course, the TWC price list also -- very incorrectly -- claims "Earthlink High Speed Internet (7 Mbps download)" @ 57.95, and "Earthlink Cablemax (10 Mbps download)" @ an additional $9.95. I have Earthlink HSI; it's 10/1 @ $41.95. The price hasn't changed in a decade, and the speeds have matched the TWC standard teir the entire time. BTW, the *price* is controlled by the contract with Earthlink, which is still $41.95 as per the above ref.]