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Moostang

join:2009-03-24
Tyler, TX
reply to obdurl

Re: [Speed] Suddenlink Cable internet Lag

I'm still confused on what you're reporting. You have stated a couple of times that your computer shows 15/1 on speedtests but your PS3 does not. If this is true, then the problem has to be within your own network or the PS3 itself.

I ran a couple 1million count pings from a couple of public route servers and saw normal latency and 0 packet-loss to the IP you listed in the trace above.

Do you experience this lag at all times or just during certain times of the day?

obdurl

join:2012-06-25
Muskogee, OK
Believe me I am confused also.
My connection to the internet from my house to Suddenlink is good almost all the time with a slightly higher than desired ping time average of 70 to 75 MS which is a Grade of B on pingtest.net. This is not desirable for online game playing.

Going outside of Suddenlink network is where I have the problem. Such as Sony, Netflix, Apple TV.

No problem is not constant it varies day to day.


moldypickle

join:2009-01-04
Haughton, LA
kudos:3
Reviews:
·Suddenlink
Post your signal stats off the doc3 modem again please. Also post up a tracert to www.google.com

The tracert that you have listed above shows no signs of slowing down or bottlenecking.

Also a ping of 70ms is perfectly fine in game. Source: I game every single day between 60ms and 100ms.

Have you taken your ps3 to another connection yet and run the same speedtests and problematic games to verify it is NOT your ps3?
--
20/2 Suddenlink : Current
5/1 CMA : Old
15/2 TWC : Old

obdurl

join:2012-06-25
Muskogee, OK
No I haven't tried another location yet with the PS3. I have been working a lot and trying to deal with the heat here in Oklahoma. I keep thinking its not the PS3 simply because I am having trouble with Netflix and Apple TV and transferring files.

Before the new modem I was running in mostly the 70ms range and would occasionally 50 or 100ms. It ran better in the 70ms. 50 and 100ms seemed to lag very bad so I would target the 70ms. Since the new modem games are mostly coming up in the 100 to 125ms and once in a while I might get in on a 70ms game.

Status
Status HW/FW Versions Event Log CM State Advanced
RF Parameters
Downstream

DCID Freq Power SNR Modulation Octets Correcteds Uncorrectables
Downstream 1 195 567.00 MHz 3.86 dBmV 36.39 dB 256QAM 204043721 51 0
Downstream 2 196 573.00 MHz 3.64 dBmV 36.84 dB 256QAM 131610238 213 1065
Reset FEC Counters
Upstream

UCID Freq Power Channel Type Symbol Rate Modulation
Upstream 1 3 35.00 MHz 43.75 dBmV DOCSIS1.x (TDMA) 2560 kSym/s 16QAM
Status
System Uptime: 0 d: 4 h: 39 m
Computers Detected: staticCPE(0), dynamicCPE(1)
CM Status: OPERATIONAL
Time and Date: Fri 2012-08-03 20:16:28

Interface Parameters
Interface Name Provisioned State Speed (Mbps) MAC address
LAN Enabled Up 100(Full) 00:1D:CD:C5:89:77
CABLE Enabled Up ----- 00:1D:CD:C5:89:78
USB Enabled Down ----- 00:1D:CD:C5:89:79

© Copyright 2009, ARRIS Group, Inc., All rights reserved.

Tracert to Google.com

Traceroute has started…

traceroute: Warning: www.google.com has multiple addresses; using 74.125.227.115
traceroute to www.l.google.com (74.125.227.115), 64 hops max, 72 byte packets
1 10.0.1.1 (10.0.1.1) 1.663 ms 0.833 ms 1.142 ms
2 10.4.16.1 (10.4.16.1) 18.004 ms 7.815 ms 7.787 ms
3 173-219-254-4-musk.tex.sta.suddenlink.net (173.219.254.4) 18.517 ms 10.957 ms 7.423 ms
4 muskgig.tex.sta.suddenlink.net (173.219.254.196) 13.743 ms 16.258 ms 13.942 ms
5 cdm-66-76-31-109.lfkn.suddenlink.net (66.76.31.109) 49.234 ms 46.207 ms 41.614 ms
6 173-219-250-14-link.sta.suddenlink.net (173.219.250.14) 56.518 ms 36.688 ms 32.538 ms
7 66-76-232-2.tyrd.suddenlink.net (66.76.232.2) 33.941 ms 30.727 ms 35.911 ms
8 chicosrc01-10gex2-1.tex.sta.suddenlink.net (66.76.232.10) 31.484 ms 31.597 ms 32.839 ms
9 72.14.197.82 (72.14.197.82) 47.840 ms 33.550 ms 34.476 ms
10 209.85.254.122 (209.85.254.122) 40.884 ms 30.719 ms 97.167 ms
11 72.14.237.108 (72.14.237.108) 39.881 ms 46.846 ms 38.300 ms
12 72.14.239.190 (72.14.239.190) 67.945 ms
72.14.239.90 (72.14.239.90) 60.867 ms
72.14.239.190 (72.14.239.190) 64.961 ms
13 209.85.240.80 (209.85.240.80) 47.021 ms 47.069 ms 49.250 ms
14 72.14.237.214 (72.14.237.214) 55.994 ms
72.14.237.218 (72.14.237.218) 45.799 ms
72.14.237.214 (72.14.237.214) 46.900 ms
15 209.85.240.91 (209.85.240.91) 50.629 ms 51.051 ms 50.924 ms
16 dfw06s16-in-f19.1e100.net (74.125.227.115) 44.906 ms 59.415 ms 46.451 ms

Ping to Google.com

Ping has started…

PING google.com (74.125.227.97): 56 data bytes
64 bytes from 74.125.227.97: icmp_seq=0 ttl=54 time=46.899 ms
64 bytes from 74.125.227.97: icmp_seq=1 ttl=54 time=46.789 ms
64 bytes from 74.125.227.97: icmp_seq=2 ttl=54 time=49.321 ms
64 bytes from 74.125.227.97: icmp_seq=3 ttl=54 time=49.544 ms
64 bytes from 74.125.227.97: icmp_seq=4 ttl=54 time=46.793 ms
64 bytes from 74.125.227.97: icmp_seq=5 ttl=54 time=47.309 ms
64 bytes from 74.125.227.97: icmp_seq=6 ttl=54 time=46.649 ms
64 bytes from 74.125.227.97: icmp_seq=7 ttl=54 time=48.675 ms
64 bytes from 74.125.227.97: icmp_seq=8 ttl=54 time=49.166 ms
64 bytes from 74.125.227.97: icmp_seq=9 ttl=54 time=48.053 ms

--- google.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 46.649/47.920/49.544/1.110 ms


moldypickle

join:2009-01-04
Haughton, LA
kudos:3
Reviews:
·Suddenlink
every last one of those tests are running perfect. Your speedtest is right where it should be. The tracert to google shows no slow down points at all. Same with the ping of google. Your modem stats are also perfectly fine.

Also pinging the same IP addresses you were saying were troublesome earlier in the thread show no signs of slow down from me to them.

I really don't know what to say for the PS3 other than the connection looks fine from your computer. What device are you running the Netflix on?
--
20/2 Suddenlink : Current
5/1 CMA : Old
15/2 TWC : Old

obdurl

join:2012-06-25
Muskogee, OK
Sorry I forgot to reply.
Go figure on the stats. I am at a loss. Right now the PS3 is pulling 6.5 Mbps dl and 889.0 Mbps ul. I am going to try it and see what it does. Figure this out - Sometimes when the Dnload gets this low or lower I can change the DNS on the Router to the free DNS 4.2.2.2 and the PS3 runs 11 to 13 Mbps DnLoad. But not today. It is running 6.2 Mbps DL and 882.5 UL under DNS 4.2.2.2. I just changed to DNS 8.8.4.4 google-public-dns-b.google.com and getting some pretty good responses in the game so far. Shots kill faster and movement is faster. SO FAR! This DNS Showed to be 36% faster than the 4.2.2.2

Netflix is on the Apple TV most of the time. It can login to the Netflix servers even if the Apple Network is down. Sometimes I watch it on the computer.

Do you think this is a possibility from the statement below. It came from »n2.netalyzr.icsi.berkeley.edu.

Network Access Link Properties + –
Network latency measurements (?): Latency: 63ms Loss: 0.0% +
TCP connection setup latency (?): 66ms +
Network background health measurement (?): no transient outages +
Network bandwidth (?): Upload 1.5 Mbit/sec, Download 16 Mbit/sec +
Network buffer measurements (?): Uplink 1300 ms, Downlink 130 ms –
We estimate your uplink as having 1300 msec of buffering. This is quite high, and you may experience substantial disruption to your network performance when performing interactive tasks such as web-surfing while simultaneously conducting large uploads. With such a buffer, real-time applications such as games or audio chat can work quite poorly when conducting large uploads at the same time.
We estimate your downlink as having 130 msec of buffering. This level may serve well for maximizing speed while minimizing the impact of large transfers on other traffic.

Cobra11M

join:2010-12-23
Mineral Wells, TX
said by obdurl:

Sorry I forgot to reply.
Go figure on the stats. I am at a loss. Right now the PS3 is pulling 6.5 Mbps dl and 889.0 Mbps ul. I am going to try it and see what it does. Figure this out - Sometimes when the Dnload gets this low or lower I can change the DNS on the Router to the free DNS 4.2.2.2 and the PS3 runs 11 to 13 Mbps DnLoad. But not today. It is running 6.2 Mbps DL and 882.5 UL under DNS 4.2.2.2. I just changed to DNS 8.8.4.4 google-public-dns-b.google.com and getting some pretty good responses in the game so far. Shots kill faster and movement is faster. SO FAR! This DNS Showed to be 36% faster than the 4.2.2.2

Netflix is on the Apple TV most of the time. It can login to the Netflix servers even if the Apple Network is down. Sometimes I watch it on the computer.

Do you think this is a possibility from the statement below. It came from »n2.netalyzr.icsi.berkeley.edu.

Network Access Link Properties + –
Network latency measurements (?): Latency: 63ms Loss: 0.0% +
TCP connection setup latency (?): 66ms +
Network background health measurement (?): no transient outages +
Network bandwidth (?): Upload 1.5 Mbit/sec, Download 16 Mbit/sec +
Network buffer measurements (?): Uplink 1300 ms, Downlink 130 ms –
We estimate your uplink as having 1300 msec of buffering. This is quite high, and you may experience substantial disruption to your network performance when performing interactive tasks such as web-surfing while simultaneously conducting large uploads. With such a buffer, real-time applications such as games or audio chat can work quite poorly when conducting large uploads at the same time.
We estimate your downlink as having 130 msec of buffering. This level may serve well for maximizing speed while minimizing the impact of large transfers on other traffic.

DNS servers might have been your problem practically even though 4.2.2.2 is level3's

I actually set up my router on suddenlink and linked it to comodo's mainly cause suddenlink's redirect got annoying after I told it 100x times to turn off.. doing it at the router/modem level means all devices under your network use the dns

anyways not sure why level 3's might have been messing up but it can happen


moldypickle

join:2009-01-04
Haughton, LA
kudos:3
Reviews:
·Suddenlink
the dns server should not effect the bandwidth at all. Dns is more of a lookup tool that points what you typed into the bar to an ip address somewhere on the internet. Without dns you'd have to type in an ip for every site you want to go to.

Once you have made a connection to the server (website) that you are going to, you are no longer using the dns servers.

If you are not uploading anything then the uplink buffer wouldn't have any meaningful effects on your gaming, and especially not on streaming a Netflix movie which involves little to no upstream traffic.

Out of curiosity, are these test results that you are posting taken while your connection is working fine, or when you are experiencing trouble?
--
20/2 Suddenlink : Current
5/1 CMA : Old
15/2 TWC : Old


Anon69

@verizon.net
reply to obdurl
PS3's speedtest is horrendous. Do not trust those results. I get 60/40 on speedtest.net from my PC, and on my PS3 , wired or wireless, I get ~5-10 down and 5 up. Something is obviously not right with the PS3.

obdurl

join:2012-06-25
Muskogee, OK
reply to moldypickle
PS3 still running pretty good at the moment. I am going to keep it going for a while to see how long it will run.

Thanks for the DNS info.

obdurl

join:2012-06-25
Muskogee, OK
reply to Anon69
I don't trust it either. I mostly check it when I am having problems to try to get a reference to see what it is doing! Did pretty decent tonight though.