said by scubascythan:
Or 2) you had all that equipment on surge protectors and believe that is considered 'disconnected from the wall AC'.
If it is 2), cheap surge protectors don't protect you from large spikes. This isn't Roger's fault. You got unlucky.
That's not necessarily true at all.
This happened to me years back:
I once had all my equipment on an industrial UPC. building got hit by lightening and everything that had contact with my Bell landline got fried.
So is it possible? Yes, of course. Is it a faulty and negligent install (per what was stated)? Yes.
But it's odd that the modem and router didn't get taken out.
said by Gone:
He can try his luck going after Rogers for not grounding the cable line, but he most likely won't get anywhere.
Then why have codes at all? Negligence is negligence, regardless which company thinks they have carte blanche and immunity for all laws in this world.