I've been with Teksavvy for over a year. In that time the only time I got frustrated was on account or Rogers not moving their collective ass and upgrade equipment in a timely fashion. I've not been treated poorly, or made to feel small. I'm always connected to someone who takes the time to listen to me and fix my issue. I've never once had reason to leave. And until such time as I go south of the border, I won't be. Teksavvy is miles ahead of Rogers in service and of course bandwidth caps (there ain't none!). Keep it up.
I myself have had relatively little trouble in nearly 5 years as a customer... There have been issues like cable congestion, but my service was always working...
Then that Bell Cellpipe thing happened... Which we're still waiting for compensation from Bell...
I bet Bell said no compensation for those users who were affected, some for more than 7-8 months. -- GO BLUE JAYS!
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