 BF69Premium
join:2004-07-28
Camden, TN | reply to Craiger
Re: Is Charter's Four Room $20.00 DVR Ad Deceptive? No it's NOT misleading. ALL boxes are $5 a month. So if you had a SD or HD box and you wanted to move up to a DVR you're not paying extra for any boxes. You're paying $20 for the DVR service.
By the way under the old pricing 4 DVRs were $60 a month not $40( including the cost of the box rental ). 3 DVRs were $45 now are $35, 2 DVRs were $30 still are $30. |
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Reviews:
 ·Charter
| reply to BF69
Re: Is Charter's Four Room $20.00 DVR Ad Deceptive? I'd have to respectfully disagree, BF69... The ads are worded as though you get up to 4 DVRs for ONLY $20. Only once you get into the fine print does it indicate that it's $20 for the 'service' and there's another $5 per box tacked on.
Now see, if the user could bring their own DVR's to the mix, then I'd say it's not deceptive... However, since Charter is making customers use their equipment, it *IS* deceptive.
To be honest, I don't have a problem with the new pricing.. but they really should be more forthcoming with the additional fees. (paragraphs of fine print that are up for 2 seconds are hardly forthcoming).
I only side with it this way, because my elderly parents actually saw it and thought it was an amazing deal.. until they started reading the fine print.. that $20 is now $40 for their 4 TVs. |
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Craiger
join:2012-07-05
Chesterfield, MO | I think it would be neat if Charter would let you use the PS3 and 360 and the PS4 and 720 when those come out. However they use ethernet and no cable card. Charter would probably have to switch to Video Over Docsis for that to happen. Or the next game generation gaming consoles to have cable card built into them. |
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| Craiger, you can use a cable card and one of these »www.silicondust.com/products/hdh···n/prime/
with your X-box or PC near you TV |
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BF69Premium
join:2004-07-28
Camden, TN | reply to Shad0wlore
said by Shad0wlore:I'd have to respectfully disagree, BF69... The ads are worded as though you get up to 4 DVRs for ONLY $20. Only once you get into the fine print does it indicate that it's $20 for the 'service' and there's another $5 per box tacked on. Once again YOU are wrong. Ok so I have 4 HD boxes no DVRs I pay $20 a month you expect to get 4 DVRS and the service for the SAME price? Does that make sense or sound fair?
Anyways in order to get DVR service you have to have digital cable. Digital cable requires a box. ALL boxes are $5. So since one must pay $5 per box REGARDLESS if they have DVR service or not you are NOT getting charged extra for the boxes.
Let's do simple math.
4 HD boxes = $20 a month
4 DVRs = $20 a month; DVR service = $20 a month. total = $40.
Cost differential between having DVRs and not having DVRs = $20. So when Charter states DVR service for $20 how are they wrong? |
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BF69Premium
join:2004-07-28
Camden, TN | reply to Shad0wlore
said by Shad0wlore:I only side with it this way, because my elderly parents actually saw it and thought it was an amazing deal.. until they started reading the fine print.. that $20 is now $40 for their 4 TVs. It's not $40 since they are already paying for the boxes on the 4 TVs. They are swapping out the boxes for DVRs AT THE SAMNE PRICE. |
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Craiger
join:2012-07-05
Chesterfield, MO | reply to mmainprize
I was wanting Charter to let a customter use the lastest video game consoles as a standalone HD DVR and it wouldn't need to be connected to a PC. |
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Craiger
join:2012-07-05
Chesterfield, MO | reply to BF69
People wouldn't see the fine print on the bottom and would expect $20.00 covers all four DVR's in the house at $5 per DVR. One way to do it would be to change the ad and say its a $20 DVR Service Fee and the DVR boxes are $5 extra. If Charter said that on the ad I wonder how many people would think that would be too expensive and not go for that plan?
Or do something like $10 DVR Fee and $5 Box Fee, if Charter would still want to charge a DVR Fee. |
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BF69Premium
join:2004-07-28
Camden, TN | said by Craiger:People wouldn't see the fine print on the bottom and would expect $20.00 covers all four DVR's in the house at $5 per DVR. One way to do it would be to change the ad and say its a $20 DVR Service Fee and the DVR boxes are $5 extra. The boxes are NOT extra. If you already have 4 boxes you are just swapping them out for DVRs. The price on the boxes is the same.
Once again I'm not sure how someone logically thinks they can get 4 DVRs and the DVR service for the SAME price as people are paying for non-DVRs and no DVR service.
By the way price DVR service form DirecTv. They charge $20 for DVR service and $6 per box. AND they charge $500 fee for the boxes on top of it. So yeah Charter is screwing customers.  |
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 msmisfit
join:2004-09-13
Lawrenceville, GA
kudos:2 | I have one DVR and when my price changes... I will be paying $25, rather than $15. |
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Craiger
join:2012-07-05
Chesterfield, MO | reply to BF69
I have Directv I was just curious about Charter's DVR Ad. I like to keep up with what TV Service Providers are up to with their technology. Directv doesn't charge a $20 DVR Service its only $6 per month for both regular and HD DVR. DirecTV does charge a $10 HD Fee. Charter should maybe do something similar but keep their $5 per box fee. |
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BF69Premium
join:2004-07-28
Camden, TN | said by Craiger:Directv doesn't charge a $20 DVR Service yes they do. I went though the whole ordering process. When you get to check out there is CLEARLY a $20 DVR service fee. |
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BF69Premium
join:2004-07-28
Camden, TN | reply to msmisfit
said by msmisfit:I have one DVR and when my price changes... I will be paying $25, rather than $15.
Do you have any other boxes? If not then yes a person with just ONE box will pay more. Everyone else will save. |
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msmisfit
join:2004-09-13
Lawrenceville, GA
kudos:2 | Just the one box....  |
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BF69Premium
join:2004-07-28
Camden, TN | Well with the reduction of the prices in programming maybe it will even out for you. |
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| reply to Shad0wlore
said by Shad0wlore:I'd have to respectfully disagree, BF69... The ads are worded as though you get up to 4 DVRs for ONLY $20. Only once you get into the fine print does it indicate that it's $20 for the 'service' and there's another $5 per box tacked on.
Now see, if the user could bring their own DVR's to the mix, then I'd say it's not deceptive... However, since Charter is making customers use their equipment, it *IS* deceptive.
To be honest, I don't have a problem with the new pricing.. but they really should be more forthcoming with the additional fees. (paragraphs of fine print that are up for 2 seconds are hardly forthcoming).
I only side with it this way, because my elderly parents actually saw it and thought it was an amazing deal.. until they started reading the fine print.. that $20 is now $40 for their 4 TVs.
It still is a really good deal compared to the old pricing and most other companies.
Old pricing; Note, DVR in old pricing was 5.00 (Digital Box) + 15.00 (DVR Upgrade) so the first box was 15.00 as the 5.00 Digital Box was included in the Digital Home package.
15 + 20 + 20 + 20 = 75
New pricing
19.99 + 5 + 5 + 5 + 5 = 34.99
Most companies charge 20.00 per DVR. |
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Reviews:
·Charter
 ·T-Mobile US
| reply to BF69
said by BF69:said by Craiger:Directv doesn't charge a $20 DVR Service yes they do. I went though the whole ordering process. When you get to check out there is CLEARLY a $20 DVR service fee. You're wrong. I have directv. I wouldn't use charters tv service or dvr's if you paid me to have them. Horrible on screen guides (what is this, 1995?) and small hard drives. |
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BF69Premium
join:2004-07-28
Camden, TN | said by BlakePaulson:said by BF69:said by Craiger:Directv doesn't charge a $20 DVR Service yes they do. I went though the whole ordering process. When you get to check out there is CLEARLY a $20 DVR service fee. You're wrong. I have directv. I wouldn't use charters tv service or dvr's if you paid me to have them. Horrible on screen guides (what is this, 1995?) and small hard drives. I am NOT wrong. here you go from the checkout
Fees
Advanced Receiver Service $20.00
from directv website
What is Advanced Receiver Service?
Advanced Receiver Service gives customers with an HD DVR receiver access to all of the cutting-edge features available from DIRECTV, including:
Whole-Home DVR: The ability to record and watch shows in any room, with one HD DVR. (HD receiver required for each additional TV.)
Access to HD programming
Over 7,000 shows and movies On Demand, at no extra charge
Live TV on your iPad®
The new HD On-Screen Guide
Pandora Internet radio and YouTube on your TV
Facebook and Twitter connection to share your favorite shows
Advanced Receiver Service costs $20/month and is required for new customers who get the HD DVR, Home Media Center HD DVR, or the TiVo HD DVR. There's only one monthly service fee no matter how many receivers you have on your account. New customers who enroll in Auto Bill Pay may be eligible for a $10 monthly credit on Advanced Receiver Service for the first 24 months of their DIRECTV service.
Please note: The TiVo HD DVR does not offer Whole-Home DVR functionality.
Also I may add that they charge $99 for the 2nd DVR and $199 each for the 3rd and 4th DVRs. That's $497 if you had 4 DVRs.
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Craiger
join:2012-07-05
Chesterfield, MO | I guess Directv's $20 Advanced Receiver Fee is not shown on the bill as a separate charge its included with monthly fee. I don't think I have ever seen that fee on the bill.
The one advantage to buying DTV's receivers and DVR's if you buy them online and not through DTV is that you can get the latest ones. With Charter you might not get the latest HD DVR or Receiver. |
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