|reply to carloliveira |
Re: Problems with FIOS renewal.....
If you were converted to Digital Voice, your first bill will be higher due to pro-rating the phone service. DV is on a different billing cycle than the old-and-going-away Freedom Essentials. I just did my renewal last week and this was clear to me from the communication, both on the web site and in subsequent emails. Your account number changes, too.