said by aguiar0016:
Some other things I've noticed:
When you are recording there is also no Red light on the box indicating that you are recording.
According to this front panel view that was shown for the Pace X1 box »Re: Xfinity TV on the X1 Platform and X1 Remote Control App!
, it does show a "Record Light." Are you saying that it's just not functioning or that it is missing from the X1 box you were provided?