O Canada! > Canadian > TekSavvy > [DSL] Good News - DSL upgrades

reply to DragonSpyre

Re: [DSL] Good News - DSL upgrades

Great news!!

reply to TSI Andre
What about marginal lines that are between the old speeds and the newer speeds? Do they get upgraded? Meaning they can get higher than the older speed but can't attain full synch at the newer speeds.

Looks like something happened to my profile already I was on 12Mbit but now it is showing 14272 downstream and 1087 upstream. The downstream hasn't changed but the upstream is up from 899. Maybe they are just tinkering for the time being?

They shouldn't be. Can you post in the direct or call in. We would like to look into that for you.

Cheers,

Andre

Posted

Awesome! I just asked one of my guys to pick up your ticket asap.

Thanks,

Andre

The downstream has always been what is shows but the upstream went up by quite a bit over night. Connection is stable though with no problems otherwise.

reply to DragonSpyre
Confirmed same thing here in Markham. Church Street central office. Both download and upload increased.

reply to TSI Andre
Check the 12 meg profiles for Markham. Church Street central office. Both download and upload speeds were raised for me.

reply to TSI Andre
Andre,

When will Quebec customers get the option of 15/10 (as offered by Bell) instead of the current 15/1 Teksavvy is offering? Many of us are not eligible for 25/10 but all the other profiles are capped at 1MBit which is insufficient. Please provide *some* sort of increase. Maybe something along the lines of 15/4.

Gili

That is a good question. For now, we are concentrating efforts on the upgrades mentioned above, we will then be looking at re-vamping our offerings.

Cheers,

Andre
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TSI Andre
Director of Service Delivery
Authorized TSI Employee ( »TekSavvy FAQ »Official support in the forum )
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