DavesnothereNo-BHELL-ity DOES have its Advantages
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1 edit | reply to anveo
Re: Choosing the Primary SIP server said by anveo:....P.S to answer your other question - we do not support outbound CNAM.
It took me most of the afternoon to digest that comment, its consquences, and their relationship to my research.
You see, when I posted my results above, one of the callers was my CallCentric number.
I reviewed this page of their FAQ »www.callcentric.com/faq/31/222 and its says that [like Anveo], that THEY do NOT broadcast outbound CNAM either.
OK fine then, but I now have a MYSTERY on my hands.
WHERE did Anveo get my proper name from the incoming CallCentric call ?
I had drawn some conclusions in my 'early results' post above, but that was based on my previous assumption that CallCentric broadcasts outbound CNAM.
Now I have to figure out how the CNAM seems to have made it thru on that call.
Any ideas ? |
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 UHFAll static, all day, ForeverPremium,MVM
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| I would assume that SIP to SIP calls work differently and don't use CNAM. But then, if you dialed a regular 1+ number to call from CC to Anveo, did the call traverse the PSTN or go via SIP the entire way? Inquiring minds want to know  |
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| said by UHF:I would assume that SIP to SIP calls work differently and don't use CNAM. But then, if you dialed a regular 1+ number to call from CC to Anveo, did the call traverse the PSTN or go via SIP the entire way? Inquiring minds want to know
PSTN was involved at some point.
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| reply to Davesnothere
said by Davesnothere:said by anveo:....P.S to answer your other question - we do not support outbound CNAM.
It took me most of the afternoon to digest that comment, its consquences, and their relationship to my research. You see, when I posted my results above, one of the callers was my CallCentric number. I reviewed this page of their FAQ » www.callcentric.com/faq/31/222 and its says that [like Anveo], that THEY do NOT broadcast outbound CNAM either. OK fine then, but I now have a MYSTERY on my hands. WHERE did Anveo get my proper name from the incoming CallCentric call ? I had drawn some conclusions in my 'early results' post above, but that was based on my previous assumption that CallCentric broadcasts outbound CNAM. Now I have to figure out how the CNAM seems to have made it thru on that call. Any ideas ? Is your Callcentric number in your Anveo contact list under your name? |
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PX EliezerPremium
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| reply to Davesnothere
said by Davesnothere:You see, when I posted my results above, one of the callers was my CallCentric number.
I reviewed this page of their FAQ »www.callcentric.com/faq/31/222 and its says that [like Anveo], that THEY do NOT broadcast outbound CNAM either....
As you know, it's not so much a matter of broadcast but rather of LIDB population.
My personal and quite unofficial impression is that although CC does not officially support outbound CNAM, they do try to provide it when possible.... |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to UHF
said by UHF:I would assume that SIP to SIP calls work differently and don't use CNAM.
But then, if you dialed a regular 1+ number to call from CC to Anveo, did the call traverse the PSTN or go via SIP the entire way?
Inquiring minds want to know
I did not go SIP to SIP.
Gotta try that sometime. 
@ GT : So it must have used PSTN at some point, in order to complete my call, yes ? |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to JoeSchmoe007
said by JoeSchmoe007:Is your Callcentric number in your Anveo contact list under your name?
No, I have not set up a contact list yet on my Anveo account.
However, my CallCentric external DID number prob'ly IS in my CallCentric address book, though doubt that it would matter in this particular test. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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1 edit | reply to PX Eliezer
said by PX Eliezer:said by Davesnothere:You see, when I posted my results above, one of the callers was my CallCentric number.
I reviewed this page of their FAQ »www.callcentric.com/faq/31/222 and its says that [like Anveo], that THEY do NOT broadcast outbound CNAM either....
As you know, it's not so much a matter of broadcast but rather of LIDB population. My personal and quite unofficial impression is that although CC does not officially support outbound CNAM, they do try to provide it when possible....
I had a feeling that you would offer such an analysis.
So, should there be any way for me to determine for sure what is happening, possibly either from my Anveo portal call logs, or by fiddling with the NAME fields of my Callcentric portal 'address' page ? (mentioned in my 'Early Results' post)
And just to muddy the waters a bit, did somebody here recently post that VOIP.MS broadcasts outbound CNAM, and if yes, under what conditions and costs ? |
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| It is possible the name information was pass from your PAP2T-NA (or whatever ATA or IP Phone that you are using) "Display Name:" field? Try playing with this field with different information to see what is displayed on incoming calls to your Anveo DID.
At one stage, I could change the "Display Name:" field to any 15-character and it would displayed on the incoming T-Mobile @Home system.
said by Davesnothere:
So, should there be any way for me to determine for sure what is happening, possibly either from my Anveo portal call logs, or by fiddling with the NAME fields of my Callcentric portal 'address' page ? (mentioned in my 'Early Results' post)
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DavesnothereNo-BHELL-ity DOES have its Advantages
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2 edits | said by Davesnothere:So, should there be any way for me to determine for sure what is happening, possibly either from my Anveo portal call logs, or by fiddling with the NAME fields of my Callcentric portal 'address' page ? (mentioned in my 'Early Results' post)
said by DaveSin:It is possible the name information was passed from your PAP2T-NA (or whatever ATA or IP Phone that you are using) "Display Name:" field? Try playing with this field with different information to see what is displayed on incoming calls to your Anveo DID.
At one stage, I could change the "Display Name:" field to any 15-character and it would displayed on the incoming T-Mobile @Home system.
I was thinking about that last night at one point (while horizontal), but had forgotten about it by today when I made the post to which you replied. (Does that mean it was a dream ?)
On other occasions, I have wondered what purpose that this ATA field served.
And I think I remember Anveo specifying to enter Anveo into that field, but I believe I left my own name there from the last provider's settings.
Later on today, I will investigate the several possibilities and provide an update.
Thanks. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
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1 edit | said by Davesnothere:said by Davesnothere:So, should there be any way for me to determine for sure what is happening, possibly either from my Anveo portal call logs, or by fiddling with the NAME fields of my Callcentric portal 'address' page ? (mentioned in my 'Early Results' post)
said by DaveSin:It is possible the name information was passed from your PAP2T-NA (or whatever ATA or IP Phone that you are using) "Display Name:" field? Try playing with this field with different information to see what is displayed on incoming calls to your Anveo DID.
At one stage, I could change the "Display Name:" field to any 15-character and it would displayed on the incoming T-Mobile @Home system.
....I think I remember Anveo specifying to enter Anveo into that field, but I believe I left my own name there from the last provider's settings. Later on today, I will investigate the several possibilities and provide an update. Thanks.
UPDATE :
I have just performed the following tests :
(1) Changed the 'Display Name' field in the CallCentric channel of my ATA to something unique and placed a call from my CC number to my Anveo number.
Results : NO CHANGES to what I reported in the 2nd post of this thread.
quote:
[Incoming] from my CallCentric DID :
Number - the correct 11 digits, properly delimited with dashes
Name - Surname, followed by Given name, exactly as I had entered within the CallCentric web portal under Preferences>Address (unless I just now missed a more specific place in there where I had entered it for outbound CNAM), in MiXeD case - no truncation/abbreviation, as they total less than 15 characters including spaces
(2) Changed the 'Last Name' field in the CallCentric web portal Preferences>Address page to something further unique and placed a call from my CC number to my Anveo number.
Results : Still NO CHANGEs
(3) Waited a few minutes for my ATA to re-register (in case THAT might matter to any of my newest changes being passed as data) and placed one more call.
Results : Still NO CHANGES - proper last and first name appeared
So, the big $64,000 question : Is CallCentric doing more for us than they advertise ? |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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4 edits | Test of *67
I figured that if I could not make a difference in my immediate above tests, then what if I tried to block CID altogether ?
CallCentric's FAQ »www.callcentric.com/faq/31/221 describes this procedure.
So I entered *67 and waited for the 2nd dial tone, like I have done like forever on POTS lines.
Then I dialed the Anveo number.
MY FULL INFO APPEARED AS BEFORE !
Weird !
I hit the Redial and then Talk button.
This time I get another number, accompanied by Glendora CA.
It turns out that this is the number mentioned in the above CC FAQ.
After that, I dialed once again as above.
MY FULL INFO AGAIN APPEARED AS BEFORE !
Hmmmm....
Looks like *67 DOES block CID (and indirectly CNAM) on an outbound CallCentric call on a per-call basis.
BUT :
It also looks like you must NOT wait for a 2nd dial tone ! (even though it gives you one)
(Redialing just spews out a continuous string and THAT time, things went as the CC FAQ predicted.)
OLD HABITS ARE HARD TO BREAK !
I wonder whether or not CallCentric is aware of this behaviour of their service, and whether they could/would consider fixing it to match industry standard ?
= = = = = = = = = =
Next, I plan to examine my Anveo web portal incoming call log to search for clues. |
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| Is the CC DID a number you ported in to CC? |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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START&Cogeco
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2 edits | reply to Davesnothere
Anveo Call Log Analysis
The Anveo Call Log generated me various reports, one of which showed me a transaction for each of my incoming test calls for doing the CNAM dip, but not what data it found, nor where it might have found it.
Result : INCONCLUSIVE, but it looks like the CNAM data displayed by Anveo came as a result of a dip.
So, if that is true, then CallCentric must have published my number and name into an LIDB, based on what Trev suggested a few posts ago.
It's a bit of a blur - I remember that CC & VMS refuse to say from which provider they get their CNAM dips, but did we know which one that ANVEO uses ?
Would someone be so kind as to refresh me on which provider is used by Anveo for their CNAM dips ? |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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1 edit | reply to DaveSin
Re: ANVEO Inbound CID-CNAM Report said by DaveSin:Is the CC DID a number you ported in to CC?
Good question !
(and I know why you asked it, as I have some residual CNAM/directory-listings which may come as baggage when I DO get around to porting in 1 or 2 numbers which I have.)
But no, it was a fresh DID number from CC. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to Davesnothere
Where Am I Listed ?
I just looked up my CC number on TNID.US and it gives me the City and Province, and the name of my CLEC, but not MY name and not CallCentric's name. |
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PX EliezerPremium
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| reply to Davesnothere
Re: Test of *67 said by Davesnothere:CallCentric's FAQ »www.callcentric.com/faq/31/221 describes this procedure.
So I entered *67 and waited for the 2nd dial tone, like I have done like forever on POTS lines.
Then I dialed the Anveo number.
This is not correct.
You do NOT wait for a 2nd dial tone. CC, thanks be to God, is not POTS.
You should examine your CC outbound call logs.
Also, note that you need to dial *671XXXXXXXXXX rather than *67xxxxxxxxxx
Thus, your experiment had two different chances of error.  |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | said by PX Eliezer:....Thus, your experiment had two different chances of error.
Actually just the one chance, as I have been dialing 11 digits since (I think) CallWithUs required it ?
Would CC have accepted 10 digits for general domestic use ?
As posted above, I did figure out that I should not be pausing, but if CC and/or VoIPPs in general do something procedurally differently than POTS, ought not they to say so in their FAQ(s), and ought not they disable what appears to be the ubiquitous second dial tone and replace it with an indication of error, such as a busy signal or something ?
Anyway, it was a minor distraction from my quest, and I will check my CC outbound call logs as you suggested, just to see what they show. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
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4 edits | reply to PX Eliezer
Anveo's CNAM Dip Partner
So did you or anyone else here recently post the name of Anveo's CNAM Dip Partner, or am I mistaken ?
If yes, then please would you/they post it again ?
I would still like to formally troubleshoot how/why my name is appearing when I dial my Anveo number from my CC one.
And if CallCentric has published my name and number into some LIDB or whatever so that a partner of Anveo can dip it (if I understand that to be the correct description of the procedure - thanks Trev), should CC not have informed me of this, or even first asked me whether I wanted it to be done ?
What if I did not want it to be listed at all ?
And what of privacy issues ?
I WAS seriously considering asking to have purged the existing LIDB/CNAM/directory listings of whatever numbers I may port in to a VoIPP, and would also be quite curious how successful I would be in such a regard. |
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PX EliezerPremium
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| People gripe if a VoIPP [does] do LIDB population, and they gripe if it [does not].
Nobody's ever happy, it seems. 
This is why VoIP engineers get prematurely gray in the US, and prematurely grey in Canada.
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I find this quite interesting.
On one hand, you repeatedly say that VoIPP should follow POTS traditions.
On the other hand, you take issue with a VoIPP possibly doing LIDB population. But doing that is the gold standard for POTS! So the VoIPP would be doing exactly that which you claim to desire. |
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