Re: [KY] Slow speeds for months and still no fix.

Author	All Replies
MediacomChad Mediacom Social Media Relations Team Premium,VIP join:2010-01-20 Gulf Breeze, FL kudos:75	reply to WadeG Re: [KY] Slow speeds for months and still no fix. Thank you for posting here on the DSL forums. I have been working with the moderators on the Mediacom forums and we all have been escalating your issue working towards a resolution. As of now, we are working with Engineering if we can duplicate the issue. I know this issue has been ongoing for a while, but the moderators on the Mediacom forums, as well and me here, are going to do everything we can to get this issue resolved for you. -- MediacomChad Mediacom Social Media Relations Team »mediacomcable.com/CustomerSupport/
	to forum · permalink · 2012-08-22 22:37:40 ·

WadeG join:2012-08-22 Cadiz, KY	Thanks Chad. I just thought that since the Mediacom forum and phone support seem to get me nowhere, I thought that I would try outside sources for help.
	to forum · permalink · 2012-08-22 23:58:31 ·
WadeG join:2012-08-22 Cadiz, KY	reply to MediacomChad The tech that was out a few days ago was able to get the same thing I got. His statement was he was getting slower speed from the pole on the street than in my house.
	to forum · permalink · 2012-08-24 06:44:21 ·
WadeG join:2012-08-22 Cadiz, KY Reviews: ·Mediacom	»www.speedtest.net/result/2138956583.png »www.speedtest.net/result/2138958588.png
	to forum · permalink · 2012-08-24 23:49:53 ·
WadeG join:2012-08-22 Cadiz, KY Reviews: ·Mediacom	»www.speedtest.net/result/2145295840.png »www.speedtest.net/result/2145299244.png Yeah this will never be fixed. If it does I will publicly apologize to all at Mediacom via »mediacomcable.com/CustomerSupport/forum and here.
	to forum · permalink · 2012-08-28 11:35:35 ·
WadeG join:2012-08-22 Cadiz, KY	reply to MediacomChad Still no fix and don't think there will be.
	to forum · permalink · 2012-08-29 19:25:38 ·
WadeG join:2012-08-22 Cadiz, KY Reviews: ·Mediacom	»www.speedtest.net/result/2165598177.png »www.speedtest.net/result/2165599743.png Still not fixed and being ignored now.
	to forum · permalink · 2012-09-07 12:56:28 ·
Anonymous Premium join:2004-06-01 IA kudos:1	You need to downgrade your service.
	to forum · permalink · 2012-09-07 13:38:49 ·
WadeG join:2012-08-22 Cadiz, KY	Why should I downgrade? I have been paying for 20/2 for the past 2 years and the past 8 months I been getting this speed. I think they should fix it or refund me the money I been paying extra.
	to forum · permalink · 2012-09-07 15:00:10 ·

US Cable Support > Mediacom > [KY] Slow speeds for months and still no fix.