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WarningU2
Premium
join:2002-10-27
Burlington, ON

[Burloak] Authentication For Cogeco Email Accounts Keeps Prompti

There are many articles from searching Google about this. I've tried everything listed in MS KB290684 to attempt to remedy the problem.

»support.microsoft.com/default.as···t=ol2002

And still I keep getting random popups for logon to receive my mail. It works fine for a few refreshes and then one or two accounts will prompt the next cycle and 15 min later it will work just fine again. I'm wondering if there is something going on at Cogeco the last couple of days this started happening?

Anyone else keep getting prompted for login for the cogeco.pop severs?



urbanriot
Premium
join:2004-10-18
Canada
kudos:3

Re: [Burloak] Authentication For Cogeco Email Accounts Keeps Pro

Yep, issue in Niagara too. It's a Cogeco problem...



WarningU2
Premium
join:2002-10-27
Burlington, ON

1 edit

Thank you Urbanriot. Wish I'd asked first ... just finished spending 2 hrs troubleshooting. Any Cogeco reps here please feel free to post an update



urbanriot
Premium
join:2004-10-18
Canada
kudos:3
Reviews:
·Cogeco Cable

It's probably tied to the other issues reported in the forum, like Webmail and My Cogeco login issues by extechnician and Email malfunctioning by Dingaan.

Be nice if their service status pages could be updated within a few days of widespread issues, maybe even within the hour... inaccessible email sounds like a pretty big deal to a lot of people and personally, I'd rather not have so many friends and family calling me on the weekend asking me what's up.



WarningU2
Premium
join:2002-10-27
Burlington, ON

Just called Cogeco. Experiencing a higher than normal call volume due to issues with (wait for it) connecting to cogeco's email servers. Apparently they are urgently attempting to resolve the problems. Suspect that folks in the call centre are not having a good day.



No_Strings
Premium,MVM,Ex-Mod 2008-13
join:2001-11-22
The OC
kudos:6
reply to WarningU2

»[Eastern Ontario] Email malfunctioning