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AuthorAll Replies

flashcore

join:2007-01-23
united state

reply to djoropallo

Re: [DVR] 7232 Slow, Unrepsonsive Until Warms Up or a Reboot

I am wondering if this has something to do with this »Verizon Router Multicasting To My Home Network If Verizon has moved a bunch of the STB data to a multicast stream (This has nothing to do with the video itself) it would make since that everyone would have this problem. Before the box would request updates and start receiving them immediately, if they are pushing multicast then the box has to wait for the stream to start over before it can use the data which could take anywhere from a few seconds to several minutes depending on where in the data stream the box is turned on at.


birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
kudos:8

said by flashcore:

I am wondering if this has something to do with this »Verizon Router Multicasting To My Home Network If Verizon has moved a bunch of the STB data to a multicast stream

Makes sense, especially with Dave's hint it's being changed by VHO
said by nycdave :
No, once IMG Multicast is enabled in a VHO, all the STB's will use it, not just the DVR's.
Not in all VHOs yet is how I read that.

billhere

join:2011-10-21
Santa Monica, CA

I just called Verizon about this problem. The rep was well aware of the problem and immediately offered to send a replacement DVR.

I hesitated as we have about 30 hours of unwatched recordings and I am not at all sure the replacement DVR will fix the problem. It's intermittent but very annoying. Earlier posts in this thread mentioned a software fix starting late November. Is that still a possibility?


kennye

join:2009-02-05
Carrollton, TX

Most likely, a new DVR will not fix this issue. Verizon is planning a fix through the end of the year to resolve this.


billhere

join:2011-10-21
Santa Monica, CA

Two phone reps assured me a replacement DVR would fix problem. As soon as I mentioned the slow channel changing, first rep offered to send a replacement unit. I declined until I could discuss this with my wife, who was more unhappy with the problem than I was. Ordered shipment Friday 3 pm; DVR arrived Saturday 10:30 am, complete with another Verizon remote including a user manual for the remote. Will watch a few recorded shows on original DVR, then replace unit to see what happens.

Interesting aspect is that the problem hasn't occurred again since I ordered the replacement. Go figure...



matcarl
Premium
join:2007-03-09
Franklin Square, NY

You only had it one day, it will happen again



HenryFarpolo
Premium
join:2003-08-31
Andover, MA

said by matcarl:

You only had it one day, it will happen again

I went a month without the problem. About a week ago it returned with a vengeance and has been happening daily since.

billhere

join:2011-10-21
Santa Monica, CA

reply to matcarl
No I haven't switched out the units yet. However the slow channel change happened again with the original DVR Sunday evening.

It will be later this week before I swap units. There are several recordings already on the DVR that we want to watch.


skohly

join:2009-08-19
Township Of Washington, NJ

reply to matcarl

said by matcarl:

You only had it one day, it will happen again

It's happening a whole lot lately


icemannyr1

join:2001-04-11
Township Of Washington, NJ

Anyone know if there's any fix planned for the delay the local cable ads cause when using the skip button on recordings?


billhere

join:2011-10-21
Santa Monica, CA

reply to billhere
It's been five days since I switched DVR's. The replacement unit is working fine with no slow channel changes or loss of audio. I gave the unit a pretty good workout Saturday switching between various college football games.


Mtaz

join:2008-10-21
Hawthorne, NJ

Mine is doing the same thing. I thought it was just me until I found this thread...


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