dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
5
share rss forum feed

robman50

join:2010-12-14
reply to Dingaan

Re: [Eastern Ontario] Email malfunctioning

Well guys no email until tomorrow morning.
Looks like the next update will be around 9am.

For all updates on the email problem check out the Cogeco Facebook page.

»www.facebook.com/Cogeco



Blinkins

@cgocable.net

I just went on the Cogeco site this morning, having got some emails through but only on one of our accounts. They are now saying there is 'NO outage in Ontario' - yeah, right.



mrphysics

@cgocable.net

Sorry - still out.

I was able to login to webmail and send - but it is not receiving.

Webmail reports Error 503 service unavailable.



I82much

@cgocable.net
reply to robman50

Dead Link on Facebook



SteveE

@blink.ca

Hey Finner nope I'm still getting the same message on my Blackberry. My one email account came across overnight but the other one is still giving me the same error message on my BB. On a side note, the day before my email issues I received about 650 email messages that had been stored on the Cogeco server (all old and dated emails). I got 2 "dumps" of these old emails over the day...That was kind of strange



Terrible

@cgocable.net
reply to Blinkins

Very erratic emails. Worked at 5:00AM, now sometimes does and sometimes not! Still asking for username/password.
Yet, shows no outage in St. Catharine's. hmmmm???



Jerry9045

@cgocable.net
reply to SteveE

Still out in Niagara Falls. We were able to retrieve some emails but fromm only 1 of my 4 accounts. The outage form on the Cogeco website shows no issues. Someone needs to rectify this. I would suggest Cogeco also offer a credit to all it's affected customers. If Cogeco reps are reading this please investigate. 3 days is much too long to be without email. Especially for those who rely on email for work or emergency reasons.



Blinkins

@cgocable.net
reply to SteveE

We did too - on all 4 accounts - at least 3 - 4 times over the week preceding the outage - I thought it was our Outlook - even went in to server and manually deleted older messages thinking there was a corrupt msg somewhere - strange thing was we have our server set to 5 days storage - there were messages from at least 10 to 12 days reappearing. But of course, when we called at that point - it was on 'our end' or 'our PC' or 'our router' - it never seems to be them - but in the end it always IS them.



mrphysics

@cgocable.net
reply to SteveE

Now that you mention the message dumps - my wife had the same thing happen late last week on her account - a very busy email account. Three days worth of deleted messages were resent to her. This happened once a while ago and it was suggested it was her mail client (Thunderbird) or an overloaded mailbox (TBird not deleting messages from the server often enough).



Terrible

@cgocable.net
reply to Terrible

Strange! Outage page states username/password error, yet 9:00AM update on Facebook says there's NO PROBLEM!
But the problem remains in St. Catharine's!