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jsr08

join:2012-09-02

[Internet] Melbourne, FL - Slow download speeds from youtube wit

Hi All,

For the past several months I have been experiencing extremely slow download speeds from youtube with the Bright House RR Lightning service. »www.speakeasy.net/speedtest/ and »speedtest.bhn.net/ both generally show what I expect: 38-39 mb/s DL and 4-5 mb/s UL. Youtube's speed test (»www.youtube.com/my_speed) shows ~5.7 Mb/s. However, 95% of the time I experience a download speed from youtube videos from 100 kb/s to 400 kb/s, depending on the video. I am unable to stream 720p or 1080p without constant buffering, and sometimes even 480p.

A couple weeks back I called BH support and two separate phone support technicians inspected my connection. Neither spotted any issues with my connection despite my youtube problems. However, that weekend my download speeds from youtube shot up to 2-3 Mb/s consistantly, speeds I had not seen from youtube in months, then the following week it dropped again to 100-400 kb/s and has stayed there. I would greatly appreciate any assistance!

ping
>ping www.youtube.com

Pinging youtube-ui.l.google.com [74.125.45.190] with 32 bytes of data:
Reply from 74.125.45.190: bytes=32 time=24ms TTL=51
Reply from 74.125.45.190: bytes=32 time=24ms TTL=51
Reply from 74.125.45.190: bytes=32 time=36ms TTL=51
Reply from 74.125.45.190: bytes=32 time=21ms TTL=51

Ping statistics for 74.125.45.190:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 36ms, Average = 26ms

3 traceroutes
>tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [74.125.45.190]
over a maximum of 30 hops:

1 6 ms 10 ms 6 ms 10.55.144.1
2 6 ms 9 ms 6 ms ten0-0-0-3.orld41-ser2.bhn.net [72.31.194.216]
3 11 ms 11 ms 11 ms ten0-4-0-5.orld31-car2.bhn.net [71.44.61.12]
4 26 ms 25 ms 21 ms ten0-10-0-6.orld71-car2.bhn.net [97.69.194.144]
5 20 ms 16 ms 16 ms hun0-7-0-0.orld71-cbr3.bhn.net [72.31.193.24]
6 45 ms 22 ms 21 ms ae-3-10.cr1.atl20.tbone.rr.com [66.109.6.104]
7 22 ms 22 ms 23 ms 107.14.19.38
8 19 ms 25 ms 21 ms ae-1-0.pr0.atl20.tbone.rr.com [66.109.6.177]
9 96 ms 96 ms 94 ms 72.14.219.56
10 22 ms 22 ms 21 ms 72.14.233.56
11 21 ms 23 ms 21 ms 66.249.94.20
12 23 ms 21 ms 28 ms 209.85.248.31
13 35 ms 35 ms 35 ms 209.85.253.137
14 24 ms 26 ms 23 ms yx-in-f190.1e100.net [74.125.45.190]

Trace complete.

>tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [74.125.45.190]
over a maximum of 30 hops:

1 9 ms 8 ms 8 ms 10.55.144.1
2 6 ms 6 ms 5 ms ten0-0-0-3.orld41-ser2.bhn.net [72.31.194.216]
3 8 ms 11 ms 11 ms ten0-4-0-5.orld31-car2.bhn.net [71.44.61.12]
4 20 ms 28 ms 18 ms ten0-10-0-6.orld71-car2.bhn.net [97.69.194.144]
5 16 ms 23 ms 14 ms hun0-7-0-0.orld71-cbr3.bhn.net [72.31.193.24]
6 22 ms 21 ms 21 ms ae-3-10.cr1.atl20.tbone.rr.com [66.109.6.104]
7 26 ms 23 ms 23 ms 107.14.19.38
8 21 ms 23 ms 20 ms ae-1-0.pr0.atl20.tbone.rr.com [66.109.6.177]
9 23 ms 23 ms 22 ms 72.14.219.56
10 25 ms 23 ms 21 ms 72.14.233.56
11 21 ms 23 ms 24 ms 66.249.94.24
12 29 ms 30 ms 22 ms 209.85.248.29
13 29 ms 37 ms 34 ms 209.85.253.137
14 23 ms 23 ms 23 ms yx-in-f190.1e100.net [74.125.45.190]

Trace complete.

>tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [74.125.45.190]
over a maximum of 30 hops:

1 8 ms 5 ms 6 ms 10.55.144.1
2 7 ms 4 ms 4 ms ten0-0-0-3.orld41-ser2.bhn.net [72.31.194.216]
3 9 ms 11 ms 11 ms ten0-4-0-5.orld31-car2.bhn.net [71.44.61.12]
4 24 ms 23 ms 23 ms ten0-10-0-6.orld71-car2.bhn.net [97.69.194.144]
5 15 ms 17 ms 14 ms hun0-7-0-0.orld71-cbr3.bhn.net [72.31.193.24]
6 21 ms 22 ms 34 ms ae-3-10.cr1.atl20.tbone.rr.com [66.109.6.104]
7 28 ms 23 ms 23 ms 107.14.19.38
8 19 ms 23 ms 21 ms ae-1-0.pr0.atl20.tbone.rr.com [66.109.6.177]
9 34 ms 31 ms 84 ms 72.14.219.56
10 22 ms 23 ms 22 ms 72.14.233.56
11 22 ms 23 ms 22 ms 66.249.94.20
12 25 ms 22 ms 21 ms 209.85.248.57
13 28 ms 20 ms 34 ms 209.85.253.137
14 21 ms 23 ms 21 ms yx-in-f190.1e100.net [74.125.45.190]

Trace complete.



AMejia1976

join:2000-07-29
Kissimmee, FL

Re: [Internet] Melbourne, FL - Slow download speeds from youtube

Good morning jsr08...

See the thread below. This was discussed recently.

If you need more individual assistance you will need to open a direct forums thread.

Alex
--
Semper Fi


jsr08

join:2012-09-02

Hi,

Could you give me a link to the thread? I looked for one before posting but did not see any related specifically to youtube video download speeds in my area.

Thanks.



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:131
reply to jsr08

»[Internet] Can we talk about Youtube again? (3 years later)



AMejia1976

join:2000-07-29
Kissimmee, FL

Thanks Xpert... i knew i fergot sumthing
--
Semper Fi



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:131

said by AMejia1976:

Thanks Xpert... i knew i fergot sumthing

:)

jsr08

join:2012-09-02

Thanks. So what's the result, then? It's not BHN so tough luck, hope that Google fixes it?



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:131
reply to jsr08

JRS08 we've been hoping Google would fix it for years now and as the site becomes more popular it gets worse.