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This is a sub-selection from [ALL] Ask a Shaw Rep

Ambushes

join:2012-09-05
Winnipeg, MB

1 edit
reply to ShawSean

Re: [ALL] Ask ShawSean

Just wondering, would you be contacting me via DM on this website, eMail, Phone or something along those lines?
Thanks.

Wow. Just ran a Speedtest after i couldn't buffer a 360p video on Youtube.
»www.speedtest.net/result/2172160568.png

Speechless.. on BroadBand 100..


ShawSean

join:2010-07-16
Vernon, BC
kudos:12
We'll be contacting you via phone. I'll set something up today for after 4pm CST as per your request.

Cheers
--
Sean
Shaw Community Manager

Ambushes

join:2012-09-05
Winnipeg, MB
I apologize. I won't be home on 5:30-8:00 CST on Tuesdays and Thursdays.
Sorry for the trouble. Hopefully i won't receive a call between those times today.


ShawSean

join:2010-07-16
Vernon, BC
kudos:12
Just pm me with the available times we're able to reach you at tonight and i'll see if we can accommodate.

Cheers.
--
Sean
Shaw Community Manager

Ambushes

join:2012-09-05
Winnipeg, MB

1 edit
Ok thanks. PMed.
Received my phone call. Support was much more helpful and nicer than others, at least that's how it seemed to me personally.
However he was still pretty dumbstruck as to why i was getting speeds lower than 5MB down.
On the bright side, he's noticed something and says he needs a few days to investigate it further.

Thanks for the help Sean.
This is a sub-selection from [ALL] Ask a Shaw Rep