Shaw → Re: [ALL] Ask ShawSean

Just wondering, would you be contacting me via DM on this website, eMail, Phone or something along those lines?
Thanks.

Wow. Just ran a Speedtest after i couldn't buffer a 360p video on Youtube.
»www.speedtest.net/result ··· 0568.png

Speechless.. on BroadBand 100..

We'll be contacting you via phone. I'll set something up today for after 4pm CST as per your request.

Cheers

I apologize. I won't be home on 5:30-8:00 CST on Tuesdays and Thursdays.
Sorry for the trouble. Hopefully i won't receive a call between those times today.

Just pm me with the available times we're able to reach you at tonight and i'll see if we can accommodate.

Cheers.

Ok thanks. PMed.
Received my phone call. Support was much more helpful and nicer than others, at least that's how it seemed to me personally.
However he was still pretty dumbstruck as to why i was getting speeds lower than 5MB down.
On the bright side, he's noticed something and says he needs a few days to investigate it further.

Thanks for the help Sean.