I like how they keep listing MSNBC HD (907) but I have never seen that channel show up in New Albany.
You should have MSNBC on 907. New Albany should have the same channel line up as Louisville does.
No 907 in New Albany. Nothing is being broadcasted on that channel, it's completely dead. 906 and 908 work just fine.
Call them, either its a bad box or something else.