I have all ready passed this on to my project manager for this MPLS build. Also sent a stern email stating they need to come back out and install in the wiring closet properly. The tech's excuse was the router didn't come with the arms so he couldn't mount it in the closet. The other 5 sites that i have turned up the hardware install was pretty decent, this was the odd ball one. Another funny comment the tech told my people is apparently he does this a lot. The one engineer said my email has made its travel through the company all ready, but the internet does a better job at it.
I have several hundred Windstream (CLEC Side) circuits across the southeast that we manage for our customers. I would have to say that this is not a normal install for them and that I have never seen anything like it. -- I do not, have not, and will not work for AT&T/Comcast/Verizon/Charter or similar sized company.