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« new planUnusable again tonight »
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nOv1c3

join:2006-11-08
Whitney, TX
kudos:1

1 edit

Awfull speeds and latency

Really bad tonight , I posted a while back about high latency doing the peak hours but got no response

well I knew things would get worse , This on a 6mb Line , Ping and speed test from server only 50 miles away







»/pingtest/6688···/2942931

codbo3

join:2012-09-16
Poplar Bluff, MO
its seems this is going on all over their network. so much for it being DSL, when they over sell we pay for it with crap speeds.

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
Little better tonight , I,m only loosing Half my speeds at 10 pm tonight lol




I know what you mean codbo3, I been with this isp for almost 8 years , so i know the signs when things start going down hill lol

Its been an up and down battle with them from day 1 ,We Can have long stretches of great service then out of the blue things start going to hell and it takes them forever to fix it , Its never ending

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3
Tonight




Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
nOv1c3-
If you have not done so already please send us a PM or post in Windstream Direct so that we can look into your account. I have been working on several customer in Texas (near Huntington) that are having similar issues. However many of those issues are very near to being resolved. We are waiting on some work to be done by Level3 and everything should be back to normal.

Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3
Tonight speeds ,,,,,, Thankie for replying , I sent you a PM with my details



nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3
9 pm Tonight




Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38
nOv1c3-
Sorry about the delay in responding, I have sent you a PM.

Aaron
Specialist II
--
We're here to help! wci.broadbandhelp@windstream.com

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3
Thank you for the help

Heres tonight speed test



My Latency to first Node is still tripling in the evening hours 80 to 100+ MS Used to be 10ms then a few months ago it jumped to 35ms now its just going crazy in the evening

I play FPS games online and latency is more important than anything lol Ping is life!!!


thutchings6

join:2006-12-01
Whitney, TX
Reviews:
·Windstream
I do not know if you remember me but I live in Whitney..I'm over by Murdoch Meadows on HWY 22 near Dam..The problems from before are back even worse..My 6mb service was .03mb last night and for the past week!!Called customer service but no help..Not going to deal with this for a year and a half like last time..There is a new service in Whitney..The tower is located right behind phone office in town..You should have got a flyer in the mail last week..Skybeam wireless..They offer 5mb service right now with plans to upgrade..It costs more than what I'm paying now, w\tax about $64 a month..It is line of site and you have to put what looks like a small dish on your house to receive the signal..I will be switching this week if no response or fix from Windstream..They told me I could try it for 30 days with MONEY BACK if not satisfied..Good luck...Tim...

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
Hiya thutchings6 , I Do remember you , Hows things ??

Oh i didn't know we had another choice in town , Always new about satellite but the latency on that is just crazy , No way i could play online games on sat and i think wireless is the same way , The latency would be way too high


thutchings6

join:2006-12-01
Whitney, TX
Reviews:
·Windstream
They advertise latency same as dsl.But i read forum on this site about there service and the reviews are terrible.did not see any reviews from this area but all said customer service was terrible..Level2 tech told me that they new about the problem in our area and that DATA-NOC would be here on 10/4 to find a fix.My 6mb dsl after 8pm drops to speeds less than dial up.

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3
Going north the speeds are bad but south is a bit better







Tech guy on the boards are looking into it , Hope they figure everything out

thutchings6 , I see they been laying new Fiber from whitney to hillsboro , I Wonder if they going to tie into a line at I -35 to help us or just expanding service area ?


thutchings6

join:2006-12-01
Whitney, TX


Typical of late!!!
This is my 6mb/768kb service!!

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3
I,m doing a bit better than you tonight hehe




I need to chat with the neighbors and see if they getting the same speeds , I believe everyone on the street has dsl

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3
spoke too soon lol This at 11 pm






nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3
Guess they still working on a fix



nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3


Bad when uploads are faster than my download lol

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3



Bad when my uploads faster than the download lol

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3



Only loosing half my speed tonight

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1



oh hmmm

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3



No other words from windstream tech after the first week ;(

well be almost a month after my first posting


GOLDNSQUID

@windstream.net
reply to nOv1c3
I am in the same boat as you in South Ga. The problem is they have no competition and get money from the government along with most of the people in the rural areas they provide don't really understand how they are being screwed. I signed up on Twitter just so I could vent about it. I suggest everyone start doing that maybe we can get it trending then someone who can do something will take notice.

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1


I cant even play games tonight -- webpages are taking forever to load ;(

GOLDNSQUID . We have no real competition either ;(

Guess i,ll have to start calling tech everyday maybe get my bill cut in half maybe then i can get an answer on a fix

All my years with windstream i have never had an issue with the speeds . Have always been latency issues

Bashlin

join:2011-06-20
Douglas, GA
reply to nOv1c3
for what ever reason, the speeds are decent today.. i did not dare say good by a long shot.. but i did actually get to watch a video on youtube today..

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1

1 edit
reply to nOv1c3



4 pm on Sunday

Line Quality / Ping Test : Results

»/pingtest/bb75···/2954129


xsbell

join:2008-12-22
Canada
kudos:8
Reviews:
·Primus Telecommu..
reply to Bashlin
said by Bashlin:

for what ever reason, the speeds are decent today.. i did not dare say good by a long shot.. but i did actually get to watch a video on youtube today..

If you take a look at most aggregated switch traffic at the major carrier hotels/internet exchanges/etc., you'll notice that traffic is always much lower on Saturday and Sunday.


nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3



Around 9:30 pm ;(

usuckbell I understand the higher traffic on the weekends but come on , My 6 mb service dropping down to dial-up ??

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3
This is going south



So its not just level 3 in dfw

nOv1c3

join:2006-11-08
Whitney, TX
kudos:1
reply to nOv1c3