yyzlhr
join:2012-09-03
Scarborough, ON
kudos:1 Reviews:
 ·Rogers Hi-Speed
| said by elitefx:Could just be me but I think some are missing the point here.
Rogers has a standardized Billing program for everybody. I know this from experience talking to a Rogers accounts manager last year about another issue.
IMHO Until this new stuff is officially released to everybody nothing on the fees/prices/caps will change.
When everybody has access to the upgrades then Rogers will modify their bills to reflect this at that time.
That's why some are getting 10 different stories regarding internet tier upgrade prices.
There are no plans to charge extra for higher upstream tiers, internally these are viewed the same way as the regular tiers. Once upgrades have been completed on the ENTIRE cable footprint, everyone will be AUTOMATICALLY migrated to the higher upstream tier if they have a compatible modem. There are no plans to charge extra for the higher upstream speeds. The only price increases that are coming are the traditional annual increases that affect EVERY Rogers customer regardless of tier.
People are getting 10 different stories about this because reps are clueless that this even exists. There has been no training for this whatsoever because reps are not supposed to be proactively offering upstream tiers. |
 elitefx
join:2011-02-14
London, ON
kudos:1 | What myself and a million others are looking for is a PRICE DECREASE. Having paid for Rogers network upgrades for years now, we're looking to be rewarded for our continued Rogers support.
There comes a time when every investment pays a dividend and after 10 years of Rogers yearly network upgrade price increases, myself and a million other Rogers customers are looking for our payoff.
Don't need/require a contract, don't want 10 million megabytes a second download, just want a 50% price decrease across the board on all Rogers services.
The network is there, the technology in place and we've paid for it, we've earned it and 2012 is Rogers customer dividend collection time............ |
