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SirQAM

@verizon.net
reply to Pppp

Re: [iO] Basic Cable will require digital box?

I forgot to include in my last post that he also only subscribes to Broadcast Basic.


andrewc2

join:2011-06-05
Matamoras, PA

If you already have cableboxes you only get them free for a year. If you don't have any boxes then you get them free for two years.



SirQAM

@verizon.net

My uncle had no cable boxes prior to picking up the one in July due to the Analog shut-off. During that visit, they told him one year free. Should he call CV corporate?


Bob4
Account deleted

join:2012-07-22
New Jersey

He got at least one letter in the mail. What did it say?



SirQAM

@verizon.net

The letter my uncle received mentioned "one year" of free cable box rental. But as I read this thread, I see some subscribers in the same situation were provided two years. That appears to me to be a discrepancy. I do not object to anyone getting two or even more years free, in fact I think it is the right thing to do. However, if that is available to some, I don't understand why others are limited to one year...


Bob4
Account deleted

join:2012-07-22
New Jersey

You can call and ask, but chances are the person you talk to is not empowered to satisfy customers and all you'll be accomplishing will be to increase your blood pressure.