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Jmartz

join:2000-07-20
Tenafly, NJ
reply to Jmartz

Re: [iO] New Guide Rollout

A month time frame for this seems a bit much if it was not something big like software roll out. Who knows maybe they are redoing the channel lineups too?

Here is what the email said:

It's time for a tune up.

View online:
»optimumemail1.com/a/aBQZg-SB734n···_params=
*******************************************************

Between now and October 31st, we are doing some maintenance on the Optimum Network.

We don't want to cause any inconvenience, so the work is being done between 1 a.m. and 6 a.m. and we won't need to access your home or business.

Scientific Atlanta model digital cable box(es)
Channels will be restored automatically once the work is complete.

Samsung model digital cable box(es)
If some of your channels do not return, it's easy to fix:

-Unplug the digital cable box from its power source, wait a few seconds and plug back in.

Or

-Press the Vol+, Vol- and Info buttons on the front of the digital cable box simultaneously until it shuts down, then release the buttons.

The Samsung model digital cable box has been reset when you see the time displayed on the front.

Thank you for being an Optimum customer.

frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:2

That sounds more like they're moving channels to different frequencies in a lead-up to adding additional downstream channels. They sent me that email in August when they moved some channels around.



Mfrancesca

@verizon.net

They are rolling out a new guide, will be staggered across the footprint.


dm145

join:2009-12-12
Clifton, NJ
Reviews:
·Optimum Online

said by Mfrancesca :

They are rolling out a new guide, will be staggered across the footprint.

Yes we know

»new tv channel guide for sa8300?


momcat1
No Relation To The Bobcat

join:2002-10-21
Wappingers Falls, NY
reply to Mfrancesca

Would that be for all models of STB's?



mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ

said by momcat1:

Would that be for all models of STB's?

Yes, since the guide software and data is stored in the cloud, all of the boxes are capable of handling the new guide.

What I found interesting is that the new guide video found on the Optimum web site is also now in the "Explore Optimum" VOD channel.

dm145

join:2009-12-12
Clifton, NJ
Reviews:
·Optimum Online

said by mbernste:

What I found interesting is that the new guide video found on the Optimum web site is also now in the "Explore Optimum" VOD channel.

Yeah had that for a while, was discussed in original thread.
Not sure why we needed second thread.
But someone will start third thread when it actually launches.


Jmartz

join:2000-07-20
Tenafly, NJ

I forgot why I don't read or post on this forum much anymore.

Mr. Lex, please close this topic.

Thanks.



RickNY
Premium
join:2000-11-02
Farmingville, NY
Reviews:
·Optimum Online

Jmartz,

It could certainly be related to the guide upgrade as CV pushes out new components used to power the boxes, such as the HTMLEngine component, etc.

While the upgrade may not mean you are going to get the new guide once its done, it may be a push and test of the individual components used to render it.

Rick



mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ

Entirely possible, but I would think they would push out the update as a whole package including any components. Not sure what the advantages would be doing it piecemeal, other than lowering deployment time at the guide's release, though that would be negated with the component releases.